IC85403: PCOM: PCSWS APPLICATION STOPS WORKING ON WINDOWS 7 SEVERAL TIMES PER DAY

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APAR status

  • Closed as program error.

Error description

  • Custom application that starts PCOM sessions and interacts with
    the user to access a 3270 host appplication gets application
    error on Windows 7 operating system several times per day. This
    did not happen on Windows XP operating system.
    
    Event log shows:
    Faulting application name: pcsws.exe, version: 6000.1.10146.892,
    time stamp: 0x4bfd70e4
    Faulting module name: PCSWLIB.dll, version: 6000.1.10146.892,
    time stamp: 0x4bfd8dcd
    Exception code: 0xc0000005
    Fault offset: 0x000065a8
    
    The same failure is seen with PCOM 6.0.4 level.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: "pcsws.exe has stopped working" error   *
    *                      displayed when starting saved sessions  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    PCSWS.EXE is terminating when starting saved 5250 or 3270
    sessions due to an exception error.
    

Problem conclusion

  • PCSWS.EXE has been changed to correct the exception error.
    
    Fix scheduled for PCOM 6.0.6 Refresh Pack
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC85403

  • Reported component name

    PCOMM V5 COMBO-

  • Reported component ID

    5639I7000

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-19

  • Closed date

    2012-07-25

  • Last modified date

    2012-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • PCSWS
    

Fix information

  • Fixed component name

    PCOMM V5 COMBO-

  • Fixed component ID

    5639I7000

Applicable component levels

  • R600 PSY

       UP

  • R601 PSY

       UP



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Document information


More support for:

Personal Communications

Software version:

6.0

Reference #:

IC85403

Modified date:

2012-07-25

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