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IC85372: APPLIANCE FAILS TO RESTART ON INTERNAL OPERATING SYSTEM ERRORS.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If an internal error occurs in the operating system of
    DataPower appliance, the device does not restart immediately. It
    remains in an inactive state for approximately 20 minutes,
    until it is restarted by the hardware watchdog.
    

Local fix

Problem summary

  • On some types of internal errors, the appliance took 20 minutes
    to restart and was unresponsive during that time. The delay is
    removed now.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IC85372

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    500

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-17

  • Closed date

    2012-10-13

  • Last modified date

    2012-11-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R382 PSY

       UP

  • R401 PSY

       UP

  • R402 PSY

       UP

  • R500 PSY

       UP

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Document Information

Modified date:
11 February 2022