APAR status
Closed as program error.
Error description
If an internal error occurs in the operating system of DataPower appliance, the device does not restart immediately. It remains in an inactive state for approximately 20 minutes, until it is restarted by the hardware watchdog.
Local fix
Problem summary
On some types of internal errors, the appliance took 20 minutes to restart and was unresponsive during that time. The delay is removed now.
Problem conclusion
Fix is available in 3.8.2.16, 4.0.1.14, 4.0.2.10 and 5.0.0.4 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IC85372
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
500
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-17
Closed date
2012-10-13
Last modified date
2012-11-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R382 PSY
UP
R401 PSY
UP
R402 PSY
UP
R500 PSY
UP
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Document Information
Modified date:
11 February 2022