IC83753: IN GEOGRAPHICALLY DISPERSED AD ENVS, FASTBACK FOR EXCHANGE DOESN'T LIST MAILBOXES AFTER OPENING EXCHANGE 2003 EDB FILE

APAR status

• Closed as Permanent restriction.

Error description

• In environments that experience high Active Directory latency,
  you may encounter problems trying to open an Exchange 2003 EDB
  file.
  After opening the EDB file, none of the mailboxes are listed in
  the User Interface, and the bottom status bar will display "0
  mailboxes".
  
  Additional Keywords:
  
  FBE; RSG; Exchange; fails;
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Users of FastBack for Microsoft Exchange     *
  *                 6.1.x who use Microsoft Exchange 2003 in a   *
  *                 globally dispersed Active Directory          *
  *                 environment that has very high Active        *
  *                 Directory latency.                           *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: *                                            *
  ****************************************************************
  *
  

Problem conclusion

• This is a permanent restriction of the product.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels