IC83753: IN GEOGRAPHICALLY DISPERSED AD ENVS, FASTBACK FOR EXCHANGE DOESN'T LIST MAILBOXES AFTER OPENING EXCHANGE 2003 EDB FILE

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You can track all active APARs for this component.

APAR status

  • Closed as Permanent restriction.

Error description

  • In environments that experience high Active Directory latency,
    you may encounter problems trying to open an Exchange 2003 EDB
    file.
    After opening the EDB file, none of the mailboxes are listed in
    the User Interface, and the bottom status bar will display "0
    mailboxes".
    
    Additional Keywords:
    
    FBE; RSG; Exchange; fails;
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users of FastBack for Microsoft Exchange     *
    *                 6.1.x who use Microsoft Exchange 2003 in a   *
    *                 globally dispersed Active Directory          *
    *                 environment that has very high Active        *
    *                 Directory latency.                           *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: *                                            *
    ****************************************************************
    *
    

Problem conclusion

  • This is a permanent restriction of the product.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC83753

  • Reported component name

    TSM FSB MS EXCH

  • Reported component ID

    5724FSBMX

  • Reported release

    61W

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-29

  • Closed date

    2012-06-15

  • Last modified date

    2012-06-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Tivoli Storage Manager FastBack for Microsoft Exchange

Software version:

61W

Reference #:

IC83753

Modified date:

2012-06-15

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