IC83696: DOWNLOAD OF PROCESSDATA MISSING DATA.

APAR status

• Closed as program error.

Error description

• Download of ProcessData missing data.
  
  If ProcessData is larger than maxDocsDisplaySize you need to
  download ProcessData in order to
  view it.  In the download, part of ProcessData is missing.  The
  SCIObjectID attributes for documents
  are missing in the download.
  
  The documents themselves are not missing, and the SCIObjectID
  attributes are in ProcessData, just the downloaded
  copy is missing the data.
  
  So in ProcessData you might have:
  
          <PrimaryDocument
  SCIObjectID="603:1146832:1375741ded2:YOUR-1WMXD2OSBW:node1"/>
  
  But in the downloaded copy you will have:
  
          <PrimaryDocument SCIObjectID=""/>
  
  Simulation Steps
  1) Add this business process to your system:
  <process name="JPM_TESTMAXDOCDISPLAY">
    <sequence name="Sequence Start">
  <assign to="PrimaryDocument1"
  from="PrimaryDocument/@SCIObjectID"></assign>
  <assign to="PrimaryDocument2"
  from="PrimaryDocument/@SCIObjectID"></assign>
  <assign to="PrimaryDocument3"
  from="PrimaryDocument/@SCIObjectID"></assign>
  <assign to="PrimaryDocument4"
  from="PrimaryDocument/@SCIObjectID"></assign>
  <assign to="PrimaryDocument5"
  from="PrimaryDocument/@SCIObjectID"></assign>
  <assign to="PrimaryDocument6"
  from="PrimaryDocument/@SCIObjectID"></assign>
  <assign to="PrimaryDocument7"
  from="PrimaryDocument/@SCIObjectID"></assign>
  <assign to="PrimaryDocument8"
  from="PrimaryDocument/@SCIObjectID"></assign>
  <assign to="PrimaryDocument9"
  from="PrimaryDocument/@SCIObjectID"></assign>
  <assign to="PrimaryDocument10"
  from="PrimaryDocument/@SCIObjectID"></assign>
    </sequence>
  </process>
  2) Run the process and give it a document at run time. (to make
  sure there are documents in this process)
  3) Note the workflow_id and look at ProcessData.  By the last
  step you will see 11 documents each showing an SCIObjectID
  attribute.
  4) Stop SI
  5) Add this line to customer_overrides.properties:
  
  ui.maxDocDisplaySize = 1024
  
  6) Restart SI.
  7) Find the process run in step 2.
  8) Look at ProcessData on the last step.
     (The first couple of steps are probably small enough to not
  trigger the download)
     You will be prompted to download ProcessData because it is
  above the display size.
  9) Note in the downloaded file that the SCIObjectID attributes
  are empty.
  10) Also note under the documents link that you can open the
  documents and view them (or download them depending on size)
  

Local fix

• Change maxDocDisplaySize to be larger.
  

Problem summary

• Users Affected:
  All users that are allowed to execute or view Business Process
  data.
  
  Problem Description:
  The SCIObjectID value is missing from the the downloaded copy of
  the ProcessData DOM.
  The user will see something like this: <PrimaryDocument
  SCIObjectID=""/>
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  Downloaded process data now shows in the same format as what the
  user will see while viewing it from UI
  
  
  Delivered In:
  5010,5104,5020403
  

Temporary fix

Comments

• Published 3/5/2013
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels

• R510 PSY

     UP