IC83696: DOWNLOAD OF PROCESSDATA MISSING DATA

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:
    Download of ProcessData missing data.
    
    If ProcessData is larger than maxDocsDisplaySize you need to
    download ProcessData in order to
    view it.  In the download, part of ProcessData is missing.  The
    SCIObjectID attributes for documents
    are missing in the download.
    
    The documents themselves are not missing, and the SCIObjectID
    attributes are in ProcessData, just the downloaded
    copy is missing the data.
    
    So in ProcessData you might have:
    
            <PrimaryDocument
    SCIObjectID="603:1146832:1375741ded2:YOUR-1WMXD2OSBW:node1"/>
    
    But in the downloaded copy you will have:
    
            <PrimaryDocument SCIObjectID=""/>
    
    Simulation Steps
    1) Add this business process to your system:
    <process name="JPM_TESTMAXDOCDISPLAY">
      <sequence name="Sequence Start">
    <assign to="PrimaryDocument1"
    from="PrimaryDocument/@SCIObjectID"></assign>
    <assign to="PrimaryDocument2"
    from="PrimaryDocument/@SCIObjectID"></assign>
    <assign to="PrimaryDocument3"
    from="PrimaryDocument/@SCIObjectID"></assign>
    <assign to="PrimaryDocument4"
    from="PrimaryDocument/@SCIObjectID"></assign>
    <assign to="PrimaryDocument5"
    from="PrimaryDocument/@SCIObjectID"></assign>
    <assign to="PrimaryDocument6"
    from="PrimaryDocument/@SCIObjectID"></assign>
    <assign to="PrimaryDocument7"
    from="PrimaryDocument/@SCIObjectID"></assign>
    <assign to="PrimaryDocument8"
    from="PrimaryDocument/@SCIObjectID"></assign>
    <assign to="PrimaryDocument9"
    from="PrimaryDocument/@SCIObjectID"></assign>
    <assign to="PrimaryDocument10"
    from="PrimaryDocument/@SCIObjectID"></assign>
      </sequence>
    </process>
    2) Run the process and give it a document at run time. (to make
    sure there are documents in this process)
    3) Note the workflow_id and look at ProcessData.  By the last
    step you will see 11 documents each showing an SCIObjectID
    attribute.
    4) Stop SI
    5) Add this line to customer_overrides.properties:
    
    ui.maxDocDisplaySize = 1024
    
    6) Restart SI.
    7) Find the process run in step 2.
    8) Look at ProcessData on the last step.
       (The first couple of steps are probably small enough to not
    trigger the download)
       You will be prompted to download ProcessData because it is
    above the display size.
    9) Note in the downloaded file that the SCIObjectID attributes
    are empty.
    10) Also note under the documents link that you can open the
    documents and view them (or download them depending on size)
    

Local fix

  • Change maxDocDisplaySize to be larger.
    

Problem summary

  • Users Affected:
    All users that are allowed to execute or view Business Process
    data.
    
    Problem Description:
    The SCIObjectID value is missing from the the downloaded copy of
    the ProcessData DOM.
    The user will see something like this: <PrimaryDocument
    SCIObjectID=""/>
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    Downloaded process data now shows in the same format as what the
    user will see while viewing it from UI.
    
    
    Delivered In:
    5010,5104,5020403
    

Temporary fix

Comments

  • Published 3/5/2013
    

APAR Information

  • APAR number

    IC83696

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    500

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-23

  • Closed date

    2012-05-24

  • Last modified date

    2013-07-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R510 PSY

       UP



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Document information


More support for:

Sterling B2B Integrator

Software version:

5.0

Reference #:

IC83696

Modified date:

2013-07-19

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