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IC83404: SEVERAL DS8K PROBES RESULT IN ERROR RETURN CODE 10016 / HWN021503E

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APAR status

  • Closed as program error.

Error description

  • When multiple subsystems that have the same configuration are
    part from the same probe definition
    , the probe may fail with error return code 1016 .
    HWN021503E An internal error occurred, please try again. If the
    problem persists, please contact
    IBM service.
     at
    com.ibm.tpc.disk.common.util.DiskMessageHelper.getTPCServerExcep
    tion(DiskMessageHelper.java:200)
     at
    com.ibm.tpc.disk.collection.ExtentUpdatePostProcess.process(Exte
    ntUpdatePostProcess.java:167)
     at
    com.ibm.tpc.disk.discovery.DS_CLI_PostProcess.dbPostProcess(DS_C
    LI_PostProcess.java:85)
     at
    com.ibm.tpc.disk.discovery.NAPIProbePostProcess.finishProbe(NAPI
    ProbePostProcess.java:483)
     at
    com.ibm.tpc.disk.discovery.NAPIProbePostProcess.process(NAPIProb
    ePostProcess.java:342)
     at com.ibm.tpc.Router.perform(Router.java:1060)
     at com.ibm.tpc.Router.perform(Router.java:596)
     at
    com.ibm.tpc.discovery.ProcessProcessor.process(ProcessProcessor.
    java:69)
     at
    com.ibm.tpc.infrastructure.threads.TPCThread.run(TPCThread.java:
    258)
    Caused by: java.lang.NullPointerException
     at
    com.ibm.tpc.disk.collection.SVCExtentUpdatePostProcess.processMd
    isk(SVCExtentUpdatePostProcess.java:
    288)
     at
    com.ibm.tpc.disk.collection.ExtentUpdatePostProcess.process(Exte
    ntUpdatePostProcess.java:147)
     ... 7 more
    com.ibm.tpc.disk.collection.ExtentUpdatePostProcess process"
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: TPC 4.2.x users probing storage subsystems   *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    -
    

Problem conclusion

  • The fix for this APAR is targeted for the following
    maintenance package:
    
    | fix pack | 4.2.2-TIV-TPC-FP0002 - target June 2012
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future fix packs do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC83404

  • Reported component name

    TPC FOR DATA

  • Reported component ID

    5608TPCD0

  • Reported release

    422

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-14

  • Closed date

    2012-05-22

  • Last modified date

    2012-05-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC FOR DATA

  • Fixed component ID

    5608TPCD0

Applicable component levels

  • R422 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8JB5","label":"Tivoli Storage Productivity Center for Data"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"422"}]

Document Information

Modified date:
20 September 2021