Fixes are available
4.2.2 Fix Pack 7 (July 2014) for Tivoli Storage Productivity Center
4.2.2 Interim Fix 2 (December 2012) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 8 (March 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 9 (May 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 10 (August 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 3 (October 2012) for Tivoli Storage Productivity Center
APAR status
Closed as program error.
Error description
When multiple subsystems that have the same configuration are part from the same probe definition , the probe may fail with error return code 1016 . HWN021503E An internal error occurred, please try again. If the problem persists, please contact IBM service. at com.ibm.tpc.disk.common.util.DiskMessageHelper.getTPCServerExcep tion(DiskMessageHelper.java:200) at com.ibm.tpc.disk.collection.ExtentUpdatePostProcess.process(Exte ntUpdatePostProcess.java:167) at com.ibm.tpc.disk.discovery.DS_CLI_PostProcess.dbPostProcess(DS_C LI_PostProcess.java:85) at com.ibm.tpc.disk.discovery.NAPIProbePostProcess.finishProbe(NAPI ProbePostProcess.java:483) at com.ibm.tpc.disk.discovery.NAPIProbePostProcess.process(NAPIProb ePostProcess.java:342) at com.ibm.tpc.Router.perform(Router.java:1060) at com.ibm.tpc.Router.perform(Router.java:596) at com.ibm.tpc.discovery.ProcessProcessor.process(ProcessProcessor. java:69) at com.ibm.tpc.infrastructure.threads.TPCThread.run(TPCThread.java: 258) Caused by: java.lang.NullPointerException at com.ibm.tpc.disk.collection.SVCExtentUpdatePostProcess.processMd isk(SVCExtentUpdatePostProcess.java: 288) at com.ibm.tpc.disk.collection.ExtentUpdatePostProcess.process(Exte ntUpdatePostProcess.java:147) ... 7 more com.ibm.tpc.disk.collection.ExtentUpdatePostProcess process"
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: TPC 4.2.x users probing storage subsystems * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * **************************************************************** -
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | fix pack | 4.2.2-TIV-TPC-FP0002 - target June 2012 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future fix packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IC83404
Reported component name
TPC FOR DATA
Reported component ID
5608TPCD0
Reported release
422
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-14
Closed date
2012-05-22
Last modified date
2012-05-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC FOR DATA
Fixed component ID
5608TPCD0
Applicable component levels
R422 PSY
UP
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8JB5","label":"Tivoli Storage Productivity Center for Data"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"422"}]
Document Information
Modified date:
20 September 2021