IBM Support

IC82490: SERVER CRASHES WHEN USING THE SHOW SESSION COMMAND

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager server can crash when issuing Show
    Session SHOW SESSION command.
    
    Here is the call stack from dsmsvc.err:
    .
     Unavailable, Unavailable
     ssIsMPUsed()+BB, Unavailable
     smShowSessions()+720, Unavailable
     AdmShow()+19F4, Unavailable
     AdmCommandLocal()+149, Unavailable
     admCommand()+E31, Unavailable
     SmAdminCommandThread()+2A, Unavailable
     startThread()+124, Unavailable
     endthreadex()+43, Unavailable
     BaseThreadInitThunk()+D, Unavailable
    .
    *********** end call stack *********
    .
    This crash has occurred on Windows 2008 and Aix
    
    
    Tivoli Storage Manager Versions Affected: 5.5,6.1,6.2
    and 6.3 on Windows and Aix
    
    Customer/L2 Diagnostics (If Applicable)  N/A
    
    Initial Impact: Low|Medium|High  Medium
    
    Additional Keywords: 77584, IC76421, MDVPARTl
    

Local fix

  • Don't run SHOW SESSION command until fix level is available
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 5.5.7, 6.1.5.300, 6.2.5 and 6.3.2. *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, z/OS, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC82490

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-04-06

  • Closed date

    2012-05-18

  • Last modified date

    2013-11-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R55A PSY

       UP

  • R55H PSY

       UP

  • R55L PSY

       UP

  • R55S PSY

       UP

  • R55W PSY

       UP

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63W

Reference #: IC82490

Modified date: 06 November 2013