APAR status
Closed as program error.
Error description
Error Description￘ I-Series issue only, running Classic JDK, SI 5.2.01. After the customer imported a FG community from Dev to Prod, on Prod they created a new FG partner and Routing channel, this was successful. On any subsequent attempts to create a new routing channel, they received a dialog box stating "An unexpected error has occurred. Please check the logs for details". And the filegateway.log contains a Cache operation failure.
Local fix
Local Fix￘ STRRTC - 314512 LRB / LRB Circumvention: None
Problem summary
HOTFIX DELIVERED ON THIS ISSUE - CARDINAL_CATAMOUNT_BUILD_5201_90374999000_BRANCH -- CUSTOMER EXPERIENCING ISSUES ON SFG UI ON ISERIES ENVIRONMENT -- OCCASIONALLY ERRORING OUT WITH RUNTIME ERROR AND CUSTOMER -- CANNOT PROCESS ANY UI ACTIVITY THEN ONWARDS
Problem conclusion
CARDINAL_CATAMOUNT_BUILD_5201_90374999000_BRANCH HOTFIX DELIVERED TO CUSTOMER -- FOUND THAT SORT IN SFG CODE BASE IS CAUSING THIS ISSUE -- COMMENTED THE SORT LOGIC
Temporary fix
HOTFIX DELIVERED TO CUSTOMER
Comments
APAR Information
APAR number
IC82235
Reported component name
STR FILE GATEWA
Reported component ID
5725D0700
Reported release
221
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-03-23
Closed date
2012-07-30
Last modified date
2012-07-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR FILE GATEWA
Fixed component ID
5725D0700
Applicable component levels
R220 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
30 July 2012