Fixes are available
4.2.2 Fix Pack 7 (July 2014) for Tivoli Storage Productivity Center
4.2.2 Interim Fix 2 (December 2012) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 8 (March 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 9 (May 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 10 (August 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 3 (October 2012) for Tivoli Storage Productivity Center
APAR status
Closed as program error.
Error description
Number of subjobs for two similar create storage volumes jobs in different. This is resulting in failure in create volume task of IBM Systems Director. 2012-03-19 16:17:56.374-06:00 HWN099999I The method getStorageVolumesForPool of the Disk Manager service was invoked with parameters [00000200A040E620:0+00000200A040E620+0, {ELEMENT_NAME=null, DETECTABLE=1}]@(-9223372036854721682;[-9223372036854766522,0,41] ;-9223372036854718654;WebContainer : 0). com.ibm.tpc.disk.api.impl.DiskManagerService getStorageVolumesForPool 2012-03-19 16:17:56.375-06:00 HWN099993E HWN021503E @(-9223372036854721682;[-9223372036854766522,0,41];-922337203685 4718654;WebContainer : 0) com.ibm.tpc.common.api.TPCServerException: HWN021503E An internal error occurred, please try again. If the problem persists, please contact IBM service. at com.ibm.tpc.disk.common.util.DiskMessageHelper.getTPCServerExcep tion(DiskMessageHelper.java:200) at com.ibm.tpc.disk.api.impl.DiskManagerService.getStorageVolumesFo rPool(DiskManagerService.java:1799) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:79) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.apache.soap.server.RPCRouter.invoke(RPCRouter.java:146) at org.apache.soap.providers.RPCJavaProvider.invoke(RPCJavaProvider .java:129) at com.tivoli.sanmgmt.middleware.data.RPCSecureJavaProvider.invoke( RPCSecureJavaProvider.java:414) at org.apache.soap.server.http.RPCRouterServlet.doPost(RPCRouterSer vlet.java:354) at com.tivoli.sanmgmt.middleware.TSNMServiceManager.doPost(TSNMServ iceManager.java:403) at javax.servlet.http.HttpServlet.service(HttpServlet.java:763) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr apper.java:1219) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser vletWrapper.java:658) at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(S ervletWrapper.java:526) at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleReques t(CacheServletWrapper.java:90) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer. java:764) at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContaine r.java:1478) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLin k.java:133) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscr imination(HttpInboundLink.java:450) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRe quest(HttpInboundLink.java:508) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequ est(HttpInboundLink.java:296) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpI nboundLink.java:270) at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sen dToDiscriminators(NewConnectionInitialReadCallback.java:214) at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.com plete(NewConnectionInitialReadCallback.java:113) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureComp leted(AioReadCompletionListener.java:165) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyn cFuture.java:217) at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.jav a:205) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1551) Caused by: java.lang.NullPointerException at java.util.Hashtable.put(Hashtable.java:595) at com.ibm.tpc.disk.common.util.DiskReportingHelper.createWhereClau seMap(DiskReportingHelper.java:58) at com.ibm.tpc.disk.api.impl.DiskReportingOperationsBase.getStorage VolumesForPool(DiskReportingOperationsBase.java:1629) at com.ibm.tpc.disk.api.impl.DiskReportingOperations.getStorageVolu mesForPool(DiskReportingOperations.java:873) at com.ibm.tpc.disk.api.impl.DiskManager.getStorageVolumesForPool(D iskManager.java:850) at com.ibm.tpc.disk.api.impl.DiskManagerService.getStorageVolumesFo rPool(DiskManagerService.java:1789) ... 28 more com.ibm.tpc.disk.api.impl.DiskManagerService getStorageVolumesForPool 2012-03-19 16:17:56.376-06:00 Msg: HWN021503E An internal error occurred, please try again. If the problem persists, please contact IBM service. @(-9223372036854721682;[-9223372036854766522,0,41];-922337203685 4718654;WebContainer : 0) com.ibm.tpc.disk.api.impl.DiskManagerService getStorageVolumesForPool 2012-03-19 16:17:56.376-06:00 HWN099990I The method getStorageVolumesForPool of the Disk Manager service returned null @( -9223372036854721682;[-9223372036854766522,0,41];-92233720368547 18654;WebContainer : 0). com.ibm.tpc.disk.api.impl.DiskManagerService getStorageVolumesForPool
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: TPC 4.2.2 users * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * **************************************************************** -
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | fix pack | 4.2.2-TIV-TPC-FP0002 - target June 2012 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future fix packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IC82204
Reported component name
TPC STANDARD ED
Reported component ID
5608TPCS0
Reported release
422
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-03-26
Closed date
2012-04-04
Last modified date
2012-04-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC STANDARD ED
Fixed component ID
5608TPCS0
Applicable component levels
R422 PSY
UP
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBSEX","label":"Tivoli Storage Productivity Center Standard Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"422"}]
Document Information
Modified date:
19 September 2021