Fixes are available
4.2.2 Fix Pack 7 (July 2014) for Tivoli Storage Productivity Center
4.2.2 Interim Fix 2 (December 2012) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 8 (March 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 9 (May 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 10 (August 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 3 (October 2012) for Tivoli Storage Productivity Center
APAR status
Closed as program error.
Error description
The TPC Data server opens at least one DB connection for every probe operation; by design this connection should be closed when the job completes. TPC 4.2.2 FP1 introduced a problem where these connections fail to get closed by TPC, eventually exhausting the available connections to DB2 causing the TPC Data and Device server processes to crash. Evidence of this specific problem is seen in the: TPC/data/log/dbtrace.log. When you see this exception, check for the timestamps and that the exception contains: ".RULatestPostProcessingInfo.shouldDeleteMissing(RULatestPostPro cessingInfo.java:524)" 1/23/12 3:29 AM is very different to Thu Jan 05 03:29:01 CET 2012 1/23/12 3:29 AM Leased com.ibm.tpc.infrastructure.database.DBConnection@3d263d26 at Thu Jan 05 03:29:01 CET 2012 at com.ibm.tpc.infrastructure.database.DBConnPoolDataSource$Pool.re move(DBConnPoolDataSource.java:485) at com.ibm.tpc.infrastructure.database.DBConnPoolDataSource.getPool edConnection(DBConnPoolDataSource.java:228) at com.tivoli.itsrm.server.Server.getDBConnection(Server.java:1371) at com.ibm.tpc.rollup.RULatestPostProcessingInfo.shouldDeleteMissin g(RULatestPostProcessingInfo.java:524) at com.ibm.tpc.rollup.RULatestPostProcessingInfo.processMissing(RUL atestPostProcessingInfo.java:460) at com.ibm.tpc.rollup.RUPostProcessingManager.processAfterProbe(RUP ostProcessingManager.java:77) at com.ibm.tpc.rollup.RUPostProcessingManager.processAfterRUProbe(R UPostProcessingManager.java:38) at com.tivoli.itsrm.TStorm.server.svp.RURRCleaner.doLatestProcessin g(RURRCleaner.java:167) at com.tivoli.itsrm.TStorm.server.svp.RURRCleaner.cleanRemovedResou rces(RURRCleaner.java:106) at com.tivoli.itsrm.TStorm.server.svp.RRRSchedule.run(RRRSchedule.j ava:65) at com.tivoli.itsrm.TStorm.server.svp.JobHndlrThread.run(JobHndlrTh read.java:96) at java.lang.Thread.run(Thread.java:811) > >
Local fix
As a temporary workaround, the TPC Data and Device services should be stopped for 5 to 10 minutes then restarted. Performing this restart once per week should suffice, however more frequent restarts may be required based on factors unique to each environment.
Problem summary
**************************************************************** * USERS AFFECTED: TPC 4.2.2 FP1 (4.2.2.95) users * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * **************************************************************** -
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | fix pack | 4.2.2-TIV-TPC-FP0002 - target May 2012 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future fix packs do not represent a formal commitment by IBM. The dates are subject to change without notice. | MDVREGR 4.2.2-TIV-TPC-FP0001 | 4.2.2.95
Temporary fix
Comments
APAR Information
APAR number
IC81076
Reported component name
TPC FOR DISK
Reported component ID
5608TPCD1
Reported release
422
Status
CLOSED PER
PE
NoPE
HIPER
YesHIPER
Special Attention
NoSpecatt
Submitted date
2012-01-31
Closed date
2012-02-17
Last modified date
2012-06-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC FOR DISK
Fixed component ID
5608TPCD1
Applicable component levels
R422 PSY
UP
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSMMUP","label":"Tivoli Storage Productivity Center for Disk"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"422"}]
Document Information
Modified date:
20 September 2021