IC79899: DATA AGENT SHOWS OLD INFORMATION AFTER UPDATE OF OPERATING SYSTEM.

4.2.2 Fix Pack 7 (July 2014) for Tivoli Storage Productivity Center
4.2.2 Interim Fix 2 (December 2012) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 8 (March 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 9 (May 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 10 (August 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 3 (October 2012) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• Customer has a data agent installed on an AIX server.
  They've upgraded the AIX operating system and yet TPC still
  shows the old operating system value.
  
  TPC Agent takes the version of AIX level from the version of the
  last bos.rte returned by
  odm_get_obj (productClass, "lpp_name=bos.rte", &productRec,
  getType)). This is not always the latest.
  The list might be returned in this order:
  
   Found bos.rte with version = 5.3.0.10
   Found bos.rte with version = 5.3.12.1
   Found bos.rte with version = 5.3.0.30
   Found bos.rte with version = 5.3.0.40
   Found bos.rte with version = 5.3.0.50
   Found bos.rte with version = 5.3.7.0
   Found bos.rte with version = 5.3.9.0
   Found bos.rte with version = 5.3.11.0
  
  and the latest one is 5.3.12.1
  
  lslpp -L bos.rte
    bos.rte                   5.3.12.1    C     F    Base
  Operating System Runtime
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Users who use TPC to monitor AIX systems     *
  *                 that have been upgraded several times.       *
  ****************************************************************
  * PROBLEM DESCRIPTION: TPC displays wrong version of AIX OS.   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  -
  

Problem conclusion

• TPC takes the AIX version from the latest bos.rte fileset
  installed.
  
  APAR is targeted for the following maintenance packages:
  
  | fix pack | 4.1.1-TIV-TPC-FP0007 - target January 2012
  | fix pack | 4.2.2-TIV-TPC-FP0002 - target April  2012
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC FOR DATA

• Fixed component ID

  5608TC300

Applicable component levels

• R41A PSY

     UP

• R42A PSY

     UP