IC79542: RTAL INSTALL AND API'S FAIL IF MAXIMO SECURITY IS ENABLED.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When Maximo security is enabled, RTAL does not send the Maximo
    admin userid and password to Maximo for authentication.  This
    causes the RTAL install to fail.  If you work around the install
    failure the RTAL API's will have a authentication error.
    

Local fix

Problem summary

  • RTAL install and API's fail if Maximo security is enabled.
    

Problem conclusion

  • When Maximo security is enabled, RTAL does not send the Maximo
    admin userid and password to Maximo for authentication.  This
    causes the RTAL install to fail.  If you work around the install
    failure the RTAL API's will have a authentication error.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC79542

  • Reported component name

    MAXIMO ADAPTER

  • Reported component ID

    5725A9300

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-31

  • Closed date

    2012-04-26

  • Last modified date

    2012-04-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ADAPTER

  • Fixed component ID

    5725A9300

Applicable component levels

  • R710 PSY

       UP



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Document information


More support for:

IBM Real-Time Asset Locator
Maximo Adapter for Real-time Asset Locator

Software version:

7.1

Reference #:

IC79542

Modified date:

2012-04-26

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