IBM Support

IC77096: OBJECT REFERENCE NOT SET TO AN INSTANCE OF AN OBJECT IN THE EVENT VIEWER.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • An exception was thrown when DocAve backed up the user
    information list.  DocAve can't call SharePoint API to discover
    this user from user information list to back up if the
    corresponding user is moved from SharePoint site.
    
    TSM For Sharepoint versions affected: 6.1
    
    Additional Keywords:
    Patch IBM285501
    
    Initial Impact: Low
    
    Patch is available which "Update API to use another function to
    handle the exception and back up the user information list.  "
    

Local fix

Problem summary

  • ****************************************************************
    *USER AFFECTED : SharePoint 2010 users.                        *
    ****************************************************************
    *PROBLEM DESCRIPTION : See ERROR DESCRIPTION.                  *
    ****************************************************************
    *RECOMMENDATAION : Please contact IBM support for the patch.   *
    ****************************************************************
    

Problem conclusion

  • The patch update the SharePoint API to handle the exceptions.
    Problem is resolved.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC77096

  • Reported component name

    TSM FOR SHAREPO

  • Reported component ID

    5608MSP00

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-06-23

  • Closed date

    2011-06-24

  • Last modified date

    2011-06-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FOR SHAREPO

  • Fixed component ID

    5608MSP00

Applicable component levels

  • R610 PSY

       UP



Document information

More support for: Tivoli Storage Manager for Databases
MS SharePoint

Software version: 610

Reference #: IC77096

Modified date: 24 June 2011