IC77073: GENERATE BACKUPSET FAILS WITH ANR3503E WHEN RUNNING WITH ACTIVATE POLICYSET

IBM Tivoli Storage Manager V5.5 Fix Pack 6 (5.5.6) Server Downloads

APAR status

• Closed as program error.

Error description

• When GENERATE BACKUPSET and ACTIVATE POLICYSET are running at
  the same time, GENERATE BACKUPSET may fail with "ANR3503E
  Generation of backup set for node name as set name failed."
  This failure is a result of the GENERATE BACKUPSET attempting to
  get the copy group name from the database at the specific timing
  when ACTIVATE POLICYSET is updating copy group information.
  
  
  Versions affected:
  Tivoli Storage Manager Server 5.x on any supported platform.
  
  
  Additional Keywords:
  zz54, zz55
  
  
  Additional L2 info:
  ANR9999D messages are recorded in ACTLOG using the diagnostic
  server.
  
  ANR9999D_2982531576 BuildObjInsNormVerb(imobjgen.c:7374)
  Thread<1191239>: Error (11) getting copygroup name for 1.
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239> issued message 9999 from: (SESSION:
  XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x000000010000c7e8 StdPutText
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x000000010000fb90 OutDiagToCons
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x000000010000a2d0 outDiagfExt
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001006a6090 BuildObjInsNormVerb
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001006a8ff8 TransferFile
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001006ab37c FindObjects
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001006ac4e0 ProcessNodesThread
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001000151b0 StartThread
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D_3173554016 TransferFile(imobjgen.c:5217)
  Thread<1191239>: Failure (19) creating verb. (SESSION: XXXXXX,
  PROCESS: YYYY)
  ANR9999D Thread<1191239> issued message 9999 from: (SESSION:
  XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x000000010000c7e8 StdPutText
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x000000010000fb90 OutDiagToCons
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x000000010000a2d0 outDiagfExt
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001006a9028 TransferFile
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001006ab37c FindObjects
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001006ac4e0 ProcessNodesThread
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001000151b0 StartThread
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D_2875754212 FindObjects(imobjgen.c:2570)
  Thread<1191239>: Error (19) transferring file 0.29021164.
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239> issued message 9999 from: (SESSION:
  XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x000000010000c7e8 StdPutText
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x000000010000fb90 OutDiagToCons
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x000000010000a2d0 outDiagfExt
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001006ab8c8 FindObjects
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001006ac4e0 ProcessNodesThread
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR9999D Thread<1191239>  0x00000001000151b0 StartThread
  (SESSION: XXXXXX, PROCESS: YYYY)
  ANR3503E Generation of backup set for node name as set name
  failed. (SESSION: XXXXXX, PROCESS: YYYY)
  
  
  Initial Impact:
  Medium
  

Local fix

• Avoid running ACTIVATE POLICYSET when GENERATE BACKUPSET is
  running.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager V5 server users.  *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 5.5.6. Note that this is            *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, z/OS, and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PM51443

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP