IC74769: THE 6.2.2 WINDOWS CLIENT BOOK AND READMES NEED TO DOCUMENT EFI RESTRICTION WHEN DISCUSSING NEW ASR FUNCTIONALITY ADDED IN 6.2.2

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APAR status

  • Closed as documentation error.

Error description

  • New functionality was added to the 6.2.2 Windows clients to
    provide Automated System Restore (ASR) on Windows 2008, 2008 R2,
    7, and Vista. This functionality had previously only been
    available on Windows 2003, 2003 R2, and XP in the 6.2.0 and
    6.2.1 clients.
    When the Windows client books and READMEs discussed the new
    6.2.2 functionality, they failed to document the restriction
    ASR was added only for BIOS machines with those operating
    systems. 64-bit machines with the Extensible Firmware
    Interface (EFI) with those operating systems have the same
    functionality as the 6.2.0 and 6.2.1 clients, which does not
    include ASR.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: IBM Tivoli Storage Manager for               *
    *                 UNIX and Linux                               *
    *                 Backup-Archive Clients                       *
    *                 Installation and User's Guide                *
    *                                                              *
    *                 IBM Tivoli Storage Manager for               *
    *                 Windows                                      *
    *                 Backup-Archive Clients                       *
    *                 Installation and User's Guide                *
    ****************************************************************
    * PROBLEM DESCRIPTION: The Backup-Archive client               *
    *                      documentation does not accurately       *
    *                      describe ASR (Automated System          *
    *                      Recovery) restrictions of EFI           *
    *                      (Extensible Firmware Interface).        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    *
    

Problem conclusion

  • The following information is updated in the specified user's
    guides.
    
    Installing
      > Installing the Tivoli Storage Manager clients
        (UNIX, Linux, and Windows)
        > Client environment requirements
          > Windows client environment requirements
            > Backup-archive client features that are available
              on Windows platforms
    
              Add the following note:
    
              ASR from WinPE environment is not supported on
              64-bit architectures with Extensible Firmware
              Interface (EFI).
    
    Protecting workstations and file servers
      > Back up and restore data with backup-archive clients
        > Backing up your data
          > Backing up in preparation for Automated System
            Recovery (Windows Vista, Windows 7, and Windows
            Server 2008)
    
            Add the following note:
    
            Note that ASR data is not backed up, and hence cannot
            be restored, on 64-bit architectures with Extensible
            Firmware Interface (EFI).
    
    Protecting workstations and file servers
      > Back up and restore data with backup-archive clients
        > Restoring your data
          > Recovering a computer when the operating system is
            not working (Windows Vista, Windows 7, and Windows
            Server 2008)
    
            Add the following note:
    
            Note that the backup-archive client does not back up,
            and hence cannot restore, ASR data on 64-bit
            architectures with Extensible Firmware Interface (EFI).
    
    Reference
      > Backup-archive client options and commands
        > Using commands
          > Backup Systemstate
    
            Modify the ASR statement for Windows Vista/7/2008
            Server as follows:
    
            On Windows Vista, Windows 7, and Windows Server 2008
            clients running BIOS, backup systemstate also backs
            up ASR data.  ASR data is not backed up on 64-bit
            architectures with Extensible Firmware Interface (EFI).
    
    Reference
      > Backup-archive client options and commands
        > Using commands
          > Restore Systemstate
    
            Modify the ASR statement for Windows Vista/7/2008
            Server as follows:
    
            On Windows Vista, Windows 7, and Windows Server 2008
            clients running BIOS, restore systemstate also
            restores ASR files when running in WinPE (Windows
            Preinstallation Environment).  The backup-archive
            client does not back up, and hence cannot restore,
            ASR data on 64-bit architectures with Extensible
            Firmware Interface (EFI).
    
    
    Reference
      > Backup-archive client options and commands
        > Processing options
          > Asrmode
    
            Modify the ASR statement for Windows Vista/7/2008
            Server as follows:
    
            Note that ASR data is not backed up, and hence cannot
            be restored, on 64-bit architectures with Extensible
            Firmware Interface (EFI).
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC74769

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    62W

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-01

  • Closed date

    2011-03-28

  • Last modified date

    2011-03-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Publications Referenced
SC23979104 SC23979204      

Fix information

Applicable component levels



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Document information


More support for:

Tivoli Storage Manager

Software version:

62W

Reference #:

IC74769

Modified date:

2011-03-28

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