IC74769: THE 6.2.2 WINDOWS CLIENT BOOK AND READMES NEED TO DOCUMENT EFI RESTRICTION WHEN DISCUSSING NEW ASR FUNCTIONALITY ADDED IN 6.2.2

APAR status

• Closed as documentation error.

Error description

• New functionality was added to the 6.2.2 Windows clients to
  provide Automated System Restore (ASR) on Windows 2008, 2008 R2,
  7, and Vista. This functionality had previously only been
  available on Windows 2003, 2003 R2, and XP in the 6.2.0 and
  6.2.1 clients.
  When the Windows client books and READMEs discussed the new
  6.2.2 functionality, they failed to document the restriction
  ASR was added only for BIOS machines with those operating
  systems. 64-bit machines with the Extensible Firmware
  Interface (EFI) with those operating systems have the same
  functionality as the 6.2.0 and 6.2.1 clients, which does not
  include ASR.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: IBM Tivoli Storage Manager for               *
  *                 UNIX and Linux                               *
  *                 Backup-Archive Clients                       *
  *                 Installation and User's Guide                *
  *                                                              *
  *                 IBM Tivoli Storage Manager for               *
  *                 Windows                                      *
  *                 Backup-Archive Clients                       *
  *                 Installation and User's Guide                *
  ****************************************************************
  * PROBLEM DESCRIPTION: The Backup-Archive client               *
  *                      documentation does not accurately       *
  *                      describe ASR (Automated System          *
  *                      Recovery) restrictions of EFI           *
  *                      (Extensible Firmware Interface).        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  *
  

Problem conclusion

• The following information is updated in the specified user's
  guides.
  
  Installing
    > Installing the Tivoli Storage Manager clients
      (UNIX, Linux, and Windows)
      > Client environment requirements
        > Windows client environment requirements
          > Backup-archive client features that are available
            on Windows platforms
  
            Add the following note:
  
            ASR from WinPE environment is not supported on
            64-bit architectures with Extensible Firmware
            Interface (EFI).
  
  Protecting workstations and file servers
    > Back up and restore data with backup-archive clients
      > Backing up your data
        > Backing up in preparation for Automated System
          Recovery (Windows Vista, Windows 7, and Windows
          Server 2008)
  
          Add the following note:
  
          Note that ASR data is not backed up, and hence cannot
          be restored, on 64-bit architectures with Extensible
          Firmware Interface (EFI).
  
  Protecting workstations and file servers
    > Back up and restore data with backup-archive clients
      > Restoring your data
        > Recovering a computer when the operating system is
          not working (Windows Vista, Windows 7, and Windows
          Server 2008)
  
          Add the following note:
  
          Note that the backup-archive client does not back up,
          and hence cannot restore, ASR data on 64-bit
          architectures with Extensible Firmware Interface (EFI).
  
  Reference
    > Backup-archive client options and commands
      > Using commands
        > Backup Systemstate
  
          Modify the ASR statement for Windows Vista/7/2008
          Server as follows:
  
          On Windows Vista, Windows 7, and Windows Server 2008
          clients running BIOS, backup systemstate also backs
          up ASR data.  ASR data is not backed up on 64-bit
          architectures with Extensible Firmware Interface (EFI).
  
  Reference
    > Backup-archive client options and commands
      > Using commands
        > Restore Systemstate
  
          Modify the ASR statement for Windows Vista/7/2008
          Server as follows:
  
          On Windows Vista, Windows 7, and Windows Server 2008
          clients running BIOS, restore systemstate also
          restores ASR files when running in WinPE (Windows
          Preinstallation Environment).  The backup-archive
          client does not back up, and hence cannot restore,
          ASR data on 64-bit architectures with Extensible
          Firmware Interface (EFI).
  
  
  Reference
    > Backup-archive client options and commands
      > Processing options
        > Asrmode
  
          Modify the ASR statement for Windows Vista/7/2008
          Server as follows:
  
          Note that ASR data is not backed up, and hence cannot
          be restored, on 64-bit architectures with Extensible
          Firmware Interface (EFI).
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Publications Referenced

SC23979104

SC23979204

Fix information

Applicable component levels