A fix is available
APAR status
Closed as program error.
Error description
tpc agent registration errors resulting from a guid mismatch cause thousands of log entries in the tpc data server server_0000xx.log files, and also lead to db2 deadlocks because of the continuous registration/connection attempts and errors. this eventually causes the tpc server to be unresponsive, and can also prevent the user from logging in to the gui. data server and/or data agent code must be changed to prevent this behavior. log the message once, and then do not allow any further messages or database connection attempts from this agent until the problem has been corrected.
Local fix
implement tpc data server option 'dupcompinfo=override' or 'dupcompinfo=decommission' in <tpc>/data/config/server.config ■controller section, then restart the tpc data server service or reboot the server.
Problem summary
**************************************************************** * USERS AFFECTED: TPC 4.1.1 and 4.2.1 users who install * * TPC Agents on computers of which GUIDs * * change, possible because of other * * Tivoli applications that use the tivguid. * **************************************************************** * PROBLEM DESCRIPTION: data/log/server_0000XX.log is full of * * SRV1015E or SRV1013E error messages: * * * * SRV1015E Agent {0} is trying to * * register with the same host name as * * the existing agent {1} but with a * * different guid. * * If these represent the same agent then * * add dupCompInfo=override in * * data/config/server.config, under * * [controller] section. * * If these are different agents and the * * existing agent has been * * decommissioned then add * * dupCompInfo=decommission in * * data/config/server.config, * * under [controller] section. * **************************************************************** * RECOMMENDATION: * **************************************************************** -
Problem conclusion
TPC code has been changed to override the existing agent by default. APAR is targeted for the following maintenance packages: | fix pack | 4.2.1-TIV-TPC-FP0003 - target June 2011 | fix pack | 4.1.1-TIV-TPC-FP0006 - target April 2011 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future fix packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IC74284
Reported component name
TPC FOR DATA
Reported component ID
5608TC300
Reported release
41W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-02-03
Closed date
2011-02-28
Last modified date
2011-02-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC FOR DATA
Fixed component ID
5608TC300
Applicable component levels
R41A PSY
UP
R41L PSY
UP
R41W PSY
UP
R42A PSY
UP
R42L PSY
UP
R42W PSY
UP
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8JB5","label":"Tivoli Storage Productivity Center for Data"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"41W"}]
Document Information
Modified date:
19 September 2021