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IC73716: TIVOLI STORAGE MANAGER SERVER CRASH DURING LANFREE BACKUP IN ASCHANGEVOLSTATUS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager server can crash during a lanfree
    backup if there is an error trying to mount a scratch volume.
    The following call stack was observed on AIX:
    
    AsChangeVolStatus(??, ??, ??, ??) at 0x10047fa78
    AsReleaseVol(??, ??) at 0x10047b324
    AsEndTxn(??, ??) at 0x100493ee4
    ssEndTxn@AF17_8(??, ??, ??, ??) at 0x10037cdb0
    DoEndFuncCallbacks(??, ??) at 0x1000c0fbc
    tmAbortX(??, ??, ??) at 0x1000c146c
    SmNodeSession(??, ??) at 0x100435218
    DoDbServer(??, ??) at 0x1003f3698
    smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x1003eca3c
    psSessionThread(??) at 0x10009ad44
    StartThread(??) at 0x10001b684
    
    NOTE: The key functions in the callstack for failing
    thread will be AsEndTxn or AsPrepareTxn. The actual crash
    can occur for any volume activity within those calls.
    Initial Impact: Medium
    Tivoli Storage Manager Versions Affected: All 6.x Servers
    Additional Keywords: TSM zz61 zz62 lanfree lan free crash core
      66159
    

Local fix

  • Review the activity log for the reason a volume mount failed and
    take corrective actions.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 LanFree backup.                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available.           *
    *                 This problem is currently projected to be    *
    *    fixed in level 5.5.6.2, 5.5.7, 6.1.5, 6.2.2.3, and 6.2.3. *
    *                 Note that this is subject to change at       *
    *                 the discretion of IBM.                       *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC73716

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-01-06

  • Closed date

    2011-01-16

  • Last modified date

    2013-02-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PM83043

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 62A

Reference #: IC73716

Modified date: 18 February 2013