IC73636: INDIVIDUAL MAILBOX RESTORE (IMR) OPERATIONS ON EXCHANGE SERVER 2010 REQUIRE MAILBOX SERVER ROLE AND CLIENT ACCESS SERVER (CAS)

APAR status

• Closed as program error.

Error description

• In the "Known Issues & Limitations" tech note available at this
  location http://www.ibm.com/support/docview.wss?&uid=swg21319956
  the following limitation is documented:
  .
  =============
  In order to perform Mailbox Restore (IMR) operations on Exchange
  Server 2010, the Exchange Server that you are performing the
  mailbox restore on must have the Mailbox Server Role and the
  Client Access Server (CAS) Role.
  Workaround: Perform the mailbox restore operation on an Exchange
  server that has the Mailbox Server Role and Client Access Server
  (CAS) Role. When this limitation is lifted by Microsoft
  Exchange, the FlashCopy Manager and Data Protection for Exchange
  code will be updated accordingly.
  .
  ===============
  .
  On December 14, 2010 a Microsoft Knowledge Base article was
  published which indicates that Update Rollup 2 for Exchange
  Server 2010 Service Pack 1 resolves this limitation. This
  article is available here:
  http://support.microsoft.com/kb/2385194/
  .
  This APAR is to indicate that the FlashCopy Mgr for Exchange
  product is being updated to support the new Microsoft update
  referenced by the above Knowledge Base article.
  Once this update is released, the previously noted limitation
  requiring both a Mailbox Server Role and a Client Access Server
  (CAS) role installed on the local server for IMR operations
  in an Exchange 2010 server environment.
  .
  Versions Affected: FlashCopy Manager Exchange V2.2.0 & 2.2.1
  .
  Initial Impact: High
  .
  Local Fix: None
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All FLashCopy Manager for Exchange 2.2       *
  *                 and 2.2.1 users of Individual Mailbox        *
  *                 Resore (IMR) functions with Exchange 2010    *
  *                 servers.                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 issue is currently projected to be fixed     *
  *                 in the next release of FlashCopy Manager for *
  *                 Exchange. Note: Until a FlashCopy Manager    *
  *                 for Exchange interim fix, or the next release*
  *                 is available, FlashCopy Manager for Exchange *
  *                 the Data Protection for Exchange 6.1.3.1     *
  *                 interim fix package with their FlashCopy     *
  *                 Manager environment. This package is         *
  *                 functionally equivalent to the FlashCopy     *
  *                 for Exchange 2.2.1 release plus the changes  *
  *                 for this update.                             *
  ****************************************************************
  

Problem conclusion

• FlashCopy Manager for Exchange will be updated to support the
  changes released by Microsoft as described in
  http://support.microsoft.com/kb/2385194/ . Once this update
  from Microsoft is installed, and FlashCopy Manager for Exchange
  fix has been installed, FCM for Exchange will work
  with Exchange 2010 without the need to have a Client Access
  Server (CAS) role installed on local server.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IC73387

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  FLSHCPY EXCHANG

• Fixed component ID

  5608AC6EX

Applicable component levels

• R22W PSY

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