IC73253: THE TSM SERVER 6.2.2 UPGRADE CAN DELETE DB2 INSTANCES

APAR status

• Closed as program error.

Error description

• During the upgrade to TSM 6.2.2, the installer attempts to
  determine the currently installed version of DB2 using the
  command 'db2level'.
  
  If the db2level command fails, the TSM server (including DB2) is
  then uninstalled and reinstalled rather than being upgraded.
  
  Uninstalling DB2 results in all DB2 instances being deleted.
  The deleted instances are not rebuilt post the upgrade.
  
  The db2level command has been seen to fail with
  
    # LANG=C /opt/tivoli/tsm/db2/bin/db2level
    SQL10007N Message "-1390" could not be retrieved.  Reason
    code: "3".
  .
  Similarly, the following error may be present when starting
  dsmserv if this problem occurs:
  .
  $ /opt/tivoli/tsm/server/bin./dsmserv
    /opt/tivoli/tsm/server/bin/dsmserv: error while loading shared
    libraries: libdb2.so.1: cannot open shared object file: No
    such file or directory
  .
  The following errors can be found in the log.txt file on UNIX
  operating systems:
  .
  Fri Feb 04 13:26:22.879 CST 2011 :    INFO : Issuing cmd:
    LANG=C /opt/tivoli/tsm/db2/bin/db2level
    (from com.tivoli.dsm.check.TSMCheckExistingComponents.
    checkDB2Upgrade)
  Fri Feb 04 13:26:22.918 CST 2011 :    INFO : rc: 180
    (from com.tivoli.dsm.check.TSMCheckExistingComponents.
    checkDB2Upgrade)
  Fri Feb 04 13:26:22.920 CST 2011 :    INFO : Could not run:
    LANG=C /opt/tivoli/tsm/db2/bin/db2level (from com.tivoli.
    dsm.check.TSMCheckExistingComponents.checkDB2Upgrade)
  Fri Feb 04 13:26:22.921 CST 2011 :    INFO : DB2 Version
    not set. (from com.tivoli.dsm.check.TSMCheckExisting
    Components.checkDB2Upgrade)
  .
  Fri Feb 04 13:26:40.526 CST 2011 :  SEVERE : java.lang.
    NullPointerException (from com.tivoli.dsm.install.
    RedefineInstances.performUnixSuCheck)
  Fri Feb 04 13:26:40.563 CST 2011 :  STDERR : java.lang.
    NullPointerException
  Fri Feb 04 13:26:40.565 CST 2011 :  STDERR :    at com.
    tivoli.dsm.install.RedefineInstances.performUnixSuCheck
    (RedefineInstances.java:2922)
  Fri Feb 04 13:26:40.565 CST 2011 :  STDERR :    at com.
    tivoli.dsm.install.RedefineInstances.<init>
    (RedefineInstances.java:322)
  Fri Feb 04 13:26:40.566 CST 2011 :  STDERR :    at
    com.tivoli.dsm.install.RedefineInstances.getInstance
    (RedefineInstances.java:197)
  Fri Feb 04 13:26:40.567 CST 2011 :  STDERR :    at
    com.tivoli.dsm.install.CheckDisplayRedefinePanels.
    install(CheckDisplayRedefinePanels.java:57)
  Fri Feb 04 13:26:40.568 CST 2011 :  STDERR :    at
    com.zerog.ia.installer.actions.CustomAction.
    installSelf(DashoA10*..)
  

Local fix

• Use the steps outlined in the technote:
  
    Manually upgrading server instances from Tivoli Storage
    Manager Version 6.1 to Version 6.2
  
    http://www-01.ibm.com/support/docview.wss?uid=swg27018195
  
  to recreate the instances that were deleted.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.2.2.1 and 6.2.3. Note that this  *
  *                 is subject to change at the discretion of    *
  *                 IBM.                                         *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, and Linux.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP