IC72707: DSMSERV FORMAT FAILS WITH ANR9999D_0295505432 ANR0162W -1632 ANR2678E

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A version 6.1 or 6.2 Tivoli Storage Manager server might fail
    to complete dsmserv format with these errors:
    ANR9999D_0295505432 RdbCreateDatabase(rdbdb.c:1230) Thread<1>:
    Unable to stop the database manager. SQLCODE: -1652
    ANR9999D Thread<1> issued message 9999 from:
    ANR9999D Thread<1>  0x00000001000131f4 StdPutText
    ANR9999D Thread<1>  0x0000000100013d7c OutDiagToCons
    ANR9999D Thread<1>  0x000000010000f01c outDiagfExt
    ANR9999D Thread<1>  0x00000001004725d8 RdbCreateDatabase
    ANR9999D Thread<1>  0x000000010046bed8 dbiInit
    ANR9999D Thread<1>  0x0000000100465228 admInstallServer
    ANR9999D Thread<1>  0x0000000100000d8c main
    ANR0172I rdbdb.c(1154): Error encountered performing action
    InstanceStop.
    ANR0162W Supplemental database diagnostic information:
    -1652:**No State Information Available (-2)**:-1652 (**No
    Other Information Available (35)**).
    ANR2678E Server database format failed.
    This problem might occur during these activities:
    o Installing a new Tivoli Storage Manager server
    o Creating a new instance on a machine which has an existing
      Tivoli Storage Manager server
    o Restoring the database of a Tivoli Storage Manager server
    This problem is caused by DB2 apar IC66990 and IC67528 which
    describes a problem with stopping the DB2 database instance if
    the db2sysc process id is 8 digits long.
    For example:
    # ps -ef | grep db2sysc
    tsminst1 15597692 41418940 4 Nov 08 - 2149:43 db2sysc 0
    In this case the db2sysc process id is 15597692 which is
    8 digits long. This process id might not be able to be
    found since the db2sysc process is not running when the
    dsmserv format command is issued. If other processes on
    the system are 8 digits long, then it is possible that
    the new db2sysc process id which will be created by the
    dsmserv format command will also be 8 digits.
    If this problem exists and the db2sysc process id is
    known to be shorter than 8 digits, then this APAR is
    not related to the problem.
    Tivoli Storage Manager Versions Affected:
    6.1 and 6.2 on all platforms
    Initial Impact:
    High
    Additional Keywords:
    TSM zz61 dsmicfgx config db2stop restoredb db2icrt
    ANR9999D_0295505432 1652 ANR0162W ANR2678E
    

Local fix

  • Tivoli Storage Manager maintenance also includes maintenance
    to the underlying DB2 database. The Tivoli Storage Manager
    maintenance levels which will include the DB2 fixes is still
    to be determined.
    Rebooting the system has been known to solve this. Reducing
    activity on the system after a reboot, or some other action to
    prevent process IDs from growing to 8 digits might solve this.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem has been fixed in level 6.2.2 and    *
    *                 is currently projected to be fixed           *
    *                 in level 6.1.5. Note that this is            *
    *                 subject to change at the discretion of       *
    *                 IBM.                                         *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC72707

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-11-19

  • Closed date

    2010-12-16

  • Last modified date

    2010-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

62A

Reference #:

IC72707

Modified date:

2010-12-16

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