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IC70791: CONTENT DATA RESTORATION OF A STUB FILE DURING A RECALL OPERATIO N MAY CRASH THE WINDOWS SYSTEM BY CAUSING A BLUE SCREEN.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • If one of the following operations during file restauration fail
    s, a bluescreen (BSOD) is caused by the HSM for Windows driver,
    ithsmdrv.sys :
    .
    - File information query for the stub file to restore fails
    - Stub file is compressed and decompression fails
    - Opening the temporary content data file fails
    .
    As a consequenceof these error cases, the driver accesses stack
    memory, that it did not allocate and causes the Windows system
    to crash with a bluescreen.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: TSM HSM for Windows Client Versions          *
    * 6.1.0.0 to 6.1.3.3 (inclusive)                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in fixtest after 6.1.3.3.                    *
    ****************************************************************
    

Problem conclusion

  • The problem has been resolved. Migration candidates are no
    longer added more than once to the backup list.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC70791

  • Reported component name

    TSM HSM FOR WIN

  • Reported component ID

    5698ICNCL

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-08-25

  • Closed date

    2010-08-27

  • Last modified date

    2010-08-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • hsmmonit
    

Fix information

  • Fixed component name

    TSM HSM FOR WIN

  • Fixed component ID

    5698ICNCL

Applicable component levels

  • R610 PSY

       UP



Document information

More support for: Tivoli Storage Manager HSM for Windows

Software version: 610

Reference #: IC70791

Modified date: 27 August 2010