APAR status
Closed as program error.
Error description
If one of the following operations during file restauration fail s, a bluescreen (BSOD) is caused by the HSM for Windows driver, ithsmdrv.sys : . - File information query for the stub file to restore fails - Stub file is compressed and decompression fails - Opening the temporary content data file fails . As a consequenceof these error cases, the driver accesses stack memory, that it did not allocate and causes the Windows system to crash with a bluescreen.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: TSM HSM for Windows Client Versions * * 6.1.0.0 to 6.1.3.3 (inclusive) * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in fixtest after 6.1.3.3. * ****************************************************************
Problem conclusion
The problem has been resolved. Migration candidates are no longer added more than once to the backup list.
Temporary fix
Comments
APAR Information
APAR number
IC70791
Reported component name
TSM HSM FOR WIN
Reported component ID
5698ICNCL
Reported release
610
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-08-25
Closed date
2010-08-27
Last modified date
2010-08-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
hsmmonit
Fix information
Fixed component name
TSM HSM FOR WIN
Fixed component ID
5698ICNCL
Applicable component levels
R610 PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSATMW","label":"Tivoli Storage Manager HSM for Windows"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"610","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
27 August 2010