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IC69469: CONFIGURATION UTILITY DOES NOT LIST ALL THE POSSIBLE STATES IN THE SUMMARY

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APAR status

  • Closed as program error.

Error description

  • Customer has installed TPC SERVER 4.1.1.85 on Windows machine.
    He has deployed 21 DATA Agents.
    Some of them are 4.1.1.74, some others are 4.1.1.66 or older.
    TPC Server has been upgraded recently to 85.
    
    Since Server upgrade, now listing TPC DATA Agent, customer
    sees the message 'NEED TO UPGRADE AGENT SOFTWARE'.
    This appears under CONFIGURATION UTILITY, as well as under
    ADMINISTRATRIVE SERVICES.
    The main issue is that customer does not
    know
    how many DATA AGENT are up and running and how many  are DOWN.
    Under CONFIGURATION UTILITY, the summary for DATA/STORAGE
    RESOURCE
    AGENTS shows a total of 17 (0 up, 8 down, 1 unreachable)
    but no info for all the DATA AGENTS flagged as 'NEED TO UPGRADe
    AGENT SOFTWARE '.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: TPC 4.1.0 and 4.1.1 users who use the        *
    *                 Configuration Utility                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: Configuration Utility summary listing   *
    *                      of the Data Agent states does not       *
    *                      include all of them.                    *
    *                                                              *
    *                      The message in TPC GUI -> IBM Tivoli    *
    *                      Storage Productivity Center ->          *
    *                      Configuration Utility -> Data Manager   *
    *                      tab -> title Data/Storage Resource      *
    *                      Agents(table collapsed)                 *
    *                      was showing only three states for       *
    *                      data agents (up,down,unreachable)       *
    *                      when in total there are six of those.   *
    *                      The othere three states are upgrading,  *
    *                      need to upgrade, defected.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    -
    

Problem conclusion

  • The summary for the Data Agents in the Configuration Utility
    will be corrected to include all agent states for easier use.
    The missing states were added for English only in 4.1.1 and
    4.2.x.  With the language pack applied, you will not see a
    change until a language pack later than 4.2 is applied.  The
    fix for this APAR is targeted for the following maintenance
    package:
    
    | fix pack | 4.1.1-TIV-TPC-FP0005 - target October 2010
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future fix packs do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC69469

  • Reported component name

    TPC FOR DATA

  • Reported component ID

    5608TC300

  • Reported release

    41W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-06-25

  • Closed date

    2010-08-23

  • Last modified date

    2010-08-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC FOR DATA

  • Fixed component ID

    5608TC300

Applicable component levels

  • R41A PSY

       UP

  • R41L PSY

       UP

  • R41W PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8JB5","label":"Tivoli Storage Productivity Center for Data"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"41W"}]

Document Information

Modified date:
16 September 2021