A fix is available
APAR status
Closed as program error.
Error description
Customer has installed TPC SERVER 4.1.1.85 on Windows machine. He has deployed 21 DATA Agents. Some of them are 4.1.1.74, some others are 4.1.1.66 or older. TPC Server has been upgraded recently to 85. Since Server upgrade, now listing TPC DATA Agent, customer sees the message 'NEED TO UPGRADE AGENT SOFTWARE'. This appears under CONFIGURATION UTILITY, as well as under ADMINISTRATRIVE SERVICES. The main issue is that customer does not know how many DATA AGENT are up and running and how many are DOWN. Under CONFIGURATION UTILITY, the summary for DATA/STORAGE RESOURCE AGENTS shows a total of 17 (0 up, 8 down, 1 unreachable) but no info for all the DATA AGENTS flagged as 'NEED TO UPGRADe AGENT SOFTWARE '.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: TPC 4.1.0 and 4.1.1 users who use the * * Configuration Utility * **************************************************************** * PROBLEM DESCRIPTION: Configuration Utility summary listing * * of the Data Agent states does not * * include all of them. * * * * The message in TPC GUI -> IBM Tivoli * * Storage Productivity Center -> * * Configuration Utility -> Data Manager * * tab -> title Data/Storage Resource * * Agents(table collapsed) * * was showing only three states for * * data agents (up,down,unreachable) * * when in total there are six of those. * * The othere three states are upgrading, * * need to upgrade, defected. * **************************************************************** * RECOMMENDATION: * **************************************************************** -
Problem conclusion
The summary for the Data Agents in the Configuration Utility will be corrected to include all agent states for easier use. The missing states were added for English only in 4.1.1 and 4.2.x. With the language pack applied, you will not see a change until a language pack later than 4.2 is applied. The fix for this APAR is targeted for the following maintenance package: | fix pack | 4.1.1-TIV-TPC-FP0005 - target October 2010 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future fix packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IC69469
Reported component name
TPC FOR DATA
Reported component ID
5608TC300
Reported release
41W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-06-25
Closed date
2010-08-23
Last modified date
2010-08-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC FOR DATA
Fixed component ID
5608TC300
Applicable component levels
R41A PSY
UP
R41L PSY
UP
R41W PSY
UP
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8JB5","label":"Tivoli Storage Productivity Center for Data"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"41W"}]
Document Information
Modified date:
16 September 2021