IC69342: TIVOLI STORAGE MANAGER V6.2 SERVER CRASH FOLLOWING TRANSACTION ABORTS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Two threads are trying to abort the same transaction (txn)
    
    Customer/L2 Diagnostics:
    Supply the core data for supports review.
    
    Actlog:
    ANR0538I A resource waiter has been aborted.
    ANR1227E COPY ACTIVEDATA: Process 16 terminated - internal
    server error detected.
    ANR9999D Thread<1586> issued message 1227 from:
    ANR9999D Thread<1586>   0x0000000101C563C8  outRptf
    ANR9999D Thread<1586>   0x00000001007CBFAC
    EndCopyActiveDataProc
    ANR9999D Thread<1586>   0x00000001007CADAC
    AfCopyActiveDataThread
    ANR9999D Thread<1586>   0x0000000101E0E5C0  StartThread
    ANR9999D Thread<1586>   0xFFFFFFFF7D1D64B8  *UNKNOWN*
    ANR0985I Process 16 for COPY ACTIVEDATA running in the
    BACKGROUND completed with completion state FAILURE at  8:32:04
    AM.
    ANR9999D_1940720976 tmAbortX(tmtxn.c:1314) Thread<1586>: Error
    aborting tsn=0:5286353, already ended on thread 1586 called by
    afcputil.c(4322),this abort attempt on thread 1586 called by
    afcpyact.c(1206).
    ANR9999D Thread<1586> issued message 9999 from:
    ANR9999D Thread<1586>   0x0000000101C55990  OutDiagToCons
    ANR9999D Thread<1586>   0x0000000101C6C2B8  outDiagfExt
    ANR9999D Thread<1586>   0x0000000101BCE358  tmAbortX
    ANR9999D Thread<1586>   0x00000001007CC6A0
    EndCopyActiveDataProc
    ANR9999D Thread<1586>   0x00000001007CADAC
    AfCopyActiveDataThread
    ANR9999D Thread<1586>   0x0000000101E0E5C0  StartThread
    ANR9999D Thread<1586>   0xFFFFFFFF7D1D64B8  *UNKNOWN*
    ANR9999D_1285327590 pkLogicAbort(pkthread.c:683) Thread<1586>:
    Run-time assertion failed: "txnP->txnInFlight", Thread 1586
    (tid 1586), File tmtxn.c, Line 1322, reason: TMTXN008.
    ANR9999D Thread<1586> issued message 9999 from:
    ANR9999D Thread<1586>   0x0000000101C55990  OutDiagToCons
    ANR9999D Thread<1586>   0x0000000101C6C2B8  outDiagfExt
    ANR9999D Thread<1586>   0x0000000101E05540  pkLogicAbort
    ANR9999D Thread<1586>   0x0000000101BCE3FC  tmAbortX
    ANR9999D Thread<1586>   0x00000001007CC6A0
    EndCopyActiveDataProc
    ANR9999D Thread<1586>   0x00000001007CADAC
    AfCopyActiveDataThread
    ANR9999D Thread<1586>   0x0000000101E0E5C0  StartThread
    ANR9999D Thread<1586>   0xFFFFFFFF7D1D64B8  *UNKNOWN*
    
    Initial Impact: High
    
    Additional Keywords: TSM zz61 zz62
    
    Effected levels:
    V6.1. and V6.2
    

Local fix

  • Get fix when available
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 the COPY ACTIVEDATA command.                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available.           *
    *                 This problem is currently projected          *
    *                 to be fixed in levels 6.1.5 and 6.2.2.       *
    *                 Note that this is subject                    *
    *                 to change at the discretion of IBM.          *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC69342

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62S

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-06-18

  • Closed date

    2010-07-22

  • Last modified date

    2010-07-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

62S

Reference #:

IC69342

Modified date:

2010-07-22

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