IC69342: TIVOLI STORAGE MANAGER V6.2 SERVER CRASH FOLLOWING TRANSACTION ABORTS

IBM Tivoli Storage Manager V6.2 Fix Pack 2 (6.2.2) Server Downloads
IBM Tivoli Storage Manager (TSM) server V6.1.4.x interim fix downloads
IBM Tivoli Storage Manager (TSM) server V5.5.5.x interim fix downloads
IBM Tivoli Storage Manager V6.1 Fix Pack 5 (6.1.5) Server Downloads

APAR status

• Closed as program error.

Error description

• Two threads are trying to abort the same transaction (txn)
  
  Customer/L2 Diagnostics:
  Supply the core data for supports review.
  
  Actlog:
  ANR0538I A resource waiter has been aborted.
  ANR1227E COPY ACTIVEDATA: Process 16 terminated - internal
  server error detected.
  ANR9999D Thread<1586> issued message 1227 from:
  ANR9999D Thread<1586>   0x0000000101C563C8  outRptf
  ANR9999D Thread<1586>   0x00000001007CBFAC
  EndCopyActiveDataProc
  ANR9999D Thread<1586>   0x00000001007CADAC
  AfCopyActiveDataThread
  ANR9999D Thread<1586>   0x0000000101E0E5C0  StartThread
  ANR9999D Thread<1586>   0xFFFFFFFF7D1D64B8  *UNKNOWN*
  ANR0985I Process 16 for COPY ACTIVEDATA running in the
  BACKGROUND completed with completion state FAILURE at  8:32:04
  AM.
  ANR9999D_1940720976 tmAbortX(tmtxn.c:1314) Thread<1586>: Error
  aborting tsn=0:5286353, already ended on thread 1586 called by
  afcputil.c(4322),this abort attempt on thread 1586 called by
  afcpyact.c(1206).
  ANR9999D Thread<1586> issued message 9999 from:
  ANR9999D Thread<1586>   0x0000000101C55990  OutDiagToCons
  ANR9999D Thread<1586>   0x0000000101C6C2B8  outDiagfExt
  ANR9999D Thread<1586>   0x0000000101BCE358  tmAbortX
  ANR9999D Thread<1586>   0x00000001007CC6A0
  EndCopyActiveDataProc
  ANR9999D Thread<1586>   0x00000001007CADAC
  AfCopyActiveDataThread
  ANR9999D Thread<1586>   0x0000000101E0E5C0  StartThread
  ANR9999D Thread<1586>   0xFFFFFFFF7D1D64B8  *UNKNOWN*
  ANR9999D_1285327590 pkLogicAbort(pkthread.c:683) Thread<1586>:
  Run-time assertion failed: "txnP->txnInFlight", Thread 1586
  (tid 1586), File tmtxn.c, Line 1322, reason: TMTXN008.
  ANR9999D Thread<1586> issued message 9999 from:
  ANR9999D Thread<1586>   0x0000000101C55990  OutDiagToCons
  ANR9999D Thread<1586>   0x0000000101C6C2B8  outDiagfExt
  ANR9999D Thread<1586>   0x0000000101E05540  pkLogicAbort
  ANR9999D Thread<1586>   0x0000000101BCE3FC  tmAbortX
  ANR9999D Thread<1586>   0x00000001007CC6A0
  EndCopyActiveDataProc
  ANR9999D Thread<1586>   0x00000001007CADAC
  AfCopyActiveDataThread
  ANR9999D Thread<1586>   0x0000000101E0E5C0  StartThread
  ANR9999D Thread<1586>   0xFFFFFFFF7D1D64B8  *UNKNOWN*
  
  Initial Impact: High
  
  Additional Keywords: TSM zz61 zz62
  
  Effected levels:
  V6.1. and V6.2
  

Local fix

• Get fix when available
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users of   *
  *                 the COPY ACTIVEDATA command.                 *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available.           *
  *                 This problem is currently projected          *
  *                 to be fixed in levels 6.1.5 and 6.2.2.       *
  *                 Note that this is subject                    *
  *                 to change at the discretion of IBM.          *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP