A fix is available
APAR status
Closed as program error.
Error description
Server may crash often when using SSLTCPPORT in the dsmserv.opt file. With the option used, REGISTER LICENSE will also cause the server to crash. No errors are seen in the activity log. Stack output from crash dmp file may look similar to: ntdll!RtlpLowFragHeapAllocFromContext+0x1f9 ntdll!RtlAllocateHeap+0xe4 msvcr90!malloc+0x5b [f:\dd\vctools\crt_bld\self_64_amd64\crt\src\malloc.c @ 163] adsmlicn!add_to_list+0xbc adsmlicn!add_to_ndl_struct+0xf5 adsmlicn!ifor_get_nodelock_entries+0xfca adsmlicn!lum_get_nodelock_info+0x1e9 adsmlicn!netls_get_nodelock_info+0x67 adsmlicn!V6R2_dsmlic_get_nodelock_info+0x6e [d:\build\src\064\tsm620s\extracts\nt\d adsmdll!ObtainLicenses+0x37c [d:\build\src\064\tsm620s\extracts\nt\pslm.c @ 1370] adsmdll!psLmGetLicenseOpt+0xca [d:\build\src\064\tsm620s\extracts\nt\pslm.c @ 633] adsmdll!LmSynchronizeLicenses+0x71 [d:\build\src\064\tsm620s\extracts\lm\lminit.c @ adsmdll!LmLicenseManager+0x73c [d:\build\src\064\tsm620s\extracts\lm\lmmgr.c @ 421] adsmdll!startThread+0xa8 [d:\build\src\064\tsm620s\extracts\nt\pkthread.c @ 2995] msvcr90!_callthreadstartex+0x17 [f:\dd\vctools\crt_bld\self_64_amd64\crt\src\thread msvcr90!_threadstartex+0x84 [f:\dd\vctools\crt_bld\self_64_amd64\crt\src\threadex.c kernel32!BaseThreadInitThunk+0xd ntdll!RtlUserThreadStart+0x1d Tivoli Storage Manager Versions Affected: Windows 64bit using version 6.2.x Initial Impact: Medium Additional Keywords: Zz62 crash register license SSLTCPPORT
Local fix
Remove SSLTCPPORT in dsmserv.opt and restart the server.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users of * * SSL Communications. * **************************************************************** * PROBLEM DESCRIPTION: See Error Description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.2.1.1 and 6.2.2. Note that * * this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed.
Temporary fix
Comments
APAR Information
APAR number
IC69323
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-06-17
Closed date
2010-06-28
Last modified date
2010-06-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
R62Z PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62W"}]
Document Information
Modified date:
16 September 2021