IC69025: TIVOLI STORAGE MANAGER SERVER CRASH IN TBFREEROW

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The crash is being triggered as the server appears to be running
    out of log space. The central scheduler is attempting to run a
    schedule and is hitting the out of log condition and not
    handling it correctly, causing the crash.
    .
    Customer/L2 Diagnostics:
    The call stack of the core file produced by a Tivoli Storage
    Manager 6.1.3.4 server running on AIX 6.1 will show :
    .
    (dbx) where
    pthdb_session.c, 833: 0 PTHDB_INTERNAL (internal error)
    pthreaded.c, 1953: PTHDB_INTERNAL (internal error)
    tbFreeRow(0x100000001, 0x1198f5818, 0x8, 0x1116df40, 0x0,
      0x102ea077, 0x102ea077, 0x1116df40) at 0x10006a010
    csStartOperation(??, ??) at 0x1005e6484
    SmDoStartOp(??, ??) at 0x1005cf9c0
    SmNodeSession(??, ??) at 0x10045d998
    SmSchedSession(??) at 0x1005ce9d8
    HandleNodeSession(??, ??, ??) at 0x100366bdc
    DoNodeSched(??, ??) at 0x100361dd0
    smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x10035e308
    psSessionThread(??) at 0x1000981e4
    StartThread(??) at 0x100009bb0
    .
    Tivoli Storage Manager Versions Affected:
    5.4, 5.5, 6.1, 6.2 server on all platforms
    .
    Initial Impact:
    high
    .
    Additional Keywords:
    zz61 zz62 TSM core crash abort tbFreeRow
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 5.5.5, 6.1.4, and 6.2.2. Note      *
    *                 that this is subject to change at the        *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected Platforms: AIX, HP-UX, Sun Solaris, Linux, z/OS, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC69025

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-06-08

  • Closed date

    2010-06-18

  • Last modified date

    2010-06-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R55A PSY

       UP

  • R55H PSY

       UP

  • R55L PSY

       UP

  • R55S PSY

       UP

  • R55W PSY

       UP

  • R55Z PSY

       UP

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61A

Reference #:

IC69025

Modified date:

2010-06-18

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