IC68962: SYSTEMSTATE BACKUP CAN CONSUME ALL AVAILABLE MEMORY AND CAUSE APPLICATIONS TO CRASH

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager systemstate backup 6.2 can consume all
    available memory until applications and Tivoli Storage Manager
    client crash. This situation can occur when there are more than
    65536 objects within systemstate to process.
    
    
    Customer/L2 diagnostics:
    To confirm that your system is affected by this APAR you can run
    a SERVICE trace during system state backup and look for the
    following line:
    
    05/06/2010 14:55:37.384 [006052] [7812] : incrdrv.cpp
    (15370): DoesBackupGroupNeededNew():
    Back up nnn files/dirs'
    
    where nnn is the number of system state objects. If nnn is
    greater than 65536 then your system will be affected by this
    problem.
    
    
    Tivoli Storage Manager Versions Affected:
    6.2 Client on Windows
    
    Initial Impact:
    High
    
    Additional Keywords:
    systemstate incremental wbadmin TSM registry loop crash abend
    constraint memory ram
    

Local fix

  • Add TESTFLAG POORSMANINCR to dsm.opt file and rerun the system
    state backup.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Backup-archive client versions 6.2.0 and     *
    *                 6.2.1 running on Microsoft Windows           *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.2.2. Note that this is subject    *
    *                 to change at the discretion of IBM.          *
    ****************************************************************
    *
    

Problem conclusion

  • The client has been fixed so that the problem no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC68962

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    62W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-06-04

  • Closed date

    2010-06-21

  • Last modified date

    2010-06-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSM      DSMC     DSMCSVC
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

62W

Reference #:

IC68962

Modified date:

2010-06-21

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