IC68889: USING THE CLIENT OPTION 'SKIPNTSECURITYCRC YES' ON WINDOWS SYSTEMS NOT ALL FILES MIGHT BE BACKED UP

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Files which were initially backed up with a Tivoli Storage
    Manger Client 5.3 ( or lower ) are not backed up with Tivoli
    Storage Manager Client 5.4 ( or higher ) even though the files
    have changed when the option 'skipntsecuritycrc yes' is set for
    the client . There are no corresponding entries or error
    messages in the Tivoli Storage Manager actlog nor in the
    dsmerror.log.
    
    
    Customer/L2 Diagnostics:
    
    The following error message could be seen in a service trace:
    
    14.05.2010 12:23:33.959 [004816] [404] : ntfileio.cpp (2794):
    fioCmpAttribs(): returning ATTRIBS_ACL_INCOMPAT
    14.05.2010 12:23:33.959 [004816] [404] : ntfileio.cpp (3790):
    fioGetLegacyAcl(): Enter with file
    '\\sfile4\plw_daily\Info\Betriebsberichte\BUS\Freitag.pdf'
    14.05.2010 12:23:33.959 [004816] [404] : ntfileio.cpp (9033):
    GetFileSecurityInfo(): Get security descriptors in legacy format
    for
    '\\sfile4\plw_daily\Info\Betriebsberichte\BUS\Freitag.pdf'
    14.05.2010 12:23:33.959 [004816] [404] : incrdrv.cpp (11073):
    HSMWIN
     CompareIncr: ACL incompatible -> call fioCmpAttribs again
    14.05.2010 12:23:33.959 [004816] [404] : ntfileio.cpp (2661):
    fioCmpAttribs(): Entry.
    14.05.2010 12:23:33.959 [004816] [404] : ntfileio.cpp (2794):
    fioCmpAttribs(): returning ATTRIBS_ACL_INCOMPAT
    
    The key indicator for the problem is the ATTRIBS_ACL_INCOMPAT
    value. ATTRIBS_ACL_INCOMPAT means that the attributes from the
    server have the old style security descriptors and the
    attributes from the client  have the new style. This could
    happen when a file was backed up by the Tivoli Storage Manager
    client 5.3. In that case the client should get the legacy (the
    old style) ACL attributes for an object for the compare.
    Starting with the version 5.4 the Tivoli Storage Manager client
    uses the new style security descriptors. The old style is used
    only for compare.
    
    
    Platforms affected:
    Windows clients which have backed up data with Tivoli Storage
    Manager Client 5.3 or lower
    
    Initial Impact: high
    
    Additional Keywords:
    Unchanged, TSM, incremental
    

Local fix

  • Use the 'skipntsecuritycrc no' ( default ) option for the client
    to circumvent the problem .
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Versions 5.4, 5.5, 6.1 and 6.2 backup-       *
    *                 archive clients running on Microsoft         *
    *                 Windows                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 5.5.3, 6.1.4 and 6.2.2. Note that  *
    *                 this is subject to change at the discretion  *
    *                 of IBM.                                      *
    ****************************************************************
    *
    

Problem conclusion

  • The problem described in this APAR has been fixed so that it no
    longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC68889

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    61D

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-05-31

  • Closed date

    2010-06-14

  • Last modified date

    2010-06-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSMC
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R55D PSY

       UP

  • R55F PSY

       UP

  • R55W PSY

       UP

  • R61D PSY

       UP

  • R61F PSY

       UP

  • R61W PSY

       UP

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61D

Reference #:

IC68889

Modified date:

2010-06-14

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