IC68837: PERFORMANCE MONITOR FAILS TO AUTOMATICALLY RECOVER

4.2.1 Interim Fix 1 (November 2011) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• The performance monitor appears to recover, but is not
  continuing to collect data.  As a result, no alert is generated
  to notify the user that an outage occurred.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: TPC 4.1.1 customers collecting performance   *
  *                 data                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION: Performance monitors experienced a      *
  *                      failure and were unable to recover to   *
  *                      continue collecting performance data    *
  *                      even though the following message was   *
  *                      loged.                                  *
  *                                                              *
  *                      'HWNPM2029I Successfully recovered      *
  *                      from the performance monitor failure.'  *
  *                                                              *
  *                      No additional performance data was      *
  *                      collected after this occurred.          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  -
  

Problem conclusion

• The primary process of the performance collection will be able
  to recover from an unexpected failure when both of these
  messages are seen.
  
  HWNPM2026W The performance monitors primary process has failed
  unexpectedly. Attempting to recover from the failure.
  HWNPM2029I Successfully recovered from the performance monitor
  failure.
  
  The fix for this APAR is targeted for the following maintenance
  package:
  
  | fix pack | 4.1.1-TIV-TPC-FP0005 - target October 2010
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MDM PERFORMANCE

• Fixed component ID

  5648GPC01

Applicable component levels

• R411 PSY

     UP