Fixes are available
APAR status
Closed as program error.
Error description
During heavy workload, for instance when several hundred Tivoli Storage Manager client sessions are active at once, a Tivoli Storage Manager 6.1/6.2 server may fail to open new database connections causing eventually the server to stop working. Customer/L2 Diagnostics: Following message can be seen in the ACTLOG: <date> <time> ANR9999D_0015032189 FindPoolToUse(dbiconn.c:1127) Thread<xx>: Pool count error: DBV->lastPool 3; MAX_NUM_CONNECTION_POOLS 10, DBV->poolCount 3 with DBV->lastPool being the same as DBV->poolCount. This puts the server into a state where no database connections can be started, and so it eventually stops doing any additional work. This usually occurs when the server has a heavy workload. Tivoli Storage Manager Versions Affected: All Tivoli Storage Manager 6.1 and 6.2 servers Initial Impact: High Additional Keywords: TSM zz61 zz62 DB2 connect pool index DbiEvalSQLOutcomeX invalid handle dbiconn.c
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply the fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.1.4, 6.2.1.1 and 6.2.2. Note * * that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC68350
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
61W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-05-04
Closed date
2010-05-11
Last modified date
2010-05-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"61W"}]
Document Information
Modified date:
16 September 2021