IC68190: TPC CIMOM DISCOVERY SHOW HWN021531E FOR EMC CLARIION DEVICES

4.2.1 Interim Fix 1 (November 2011) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• TPC CIMOM Discovery show HWN021531E for EMC Clariion devices and
  is not anymore able to redetect these Clariion. The further
  issues are that the systems can be shown as unreachable even if
  they are up and running.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: TPC 4.1.1.FP2 (4.1.1.74) environments using  *
  *                 EMC CIMOMs to get data about EMC Clariion    *
  *                 storage devices.                             *
  ****************************************************************
  * PROBLEM DESCRIPTION: TPC CIMOM Discovery is reporting job    *
  *                      state as successful,but message log     *
  *                      provided error HWN021531E for           *
  *                      Clariion devices.  The storage device   *
  *                      is not anymore detected and was set     *
  *                      to "unreachable". This should never     *
  *                      happen for Clariion, only for wrongly   *
  *                      configured Symmetrix.                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  -
  

Problem conclusion

• A code change was made to TPC 4.1.1.FP3 which solve this
  issue.  The fix for this APAR is targeted for the following
  maintenance package:
  
      | fix pack | 4.1.1-TIV-TPC-FP0003 - target May 2010
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  
  Alternative Action: Immediately contact IBM support to
  get a Hotfix for this.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC FOR DATA

• Fixed component ID

  5608TC300

Applicable component levels

• R41A PSY

     UP

• R41H PSY

     UP

• R41L PSY

     UP

• R41N PSY

     UP

• R41S PSY

     UP

• R41W PSY

     UP