IC68131: 6.2.0 LIBRARY MANAGER CRASH WHEN USING LIBRARY CLIENTS LOWER THAN 6.2.0 TIVOLI STORAGE MANAGER MOVE DRMEDIA

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager servers at level 6.2.0 that are
    library managers can crash under these conditions:
    o Library clients are at a level lower than 6.2.0
    o Library clients are using MOVE DRMEDIA
    o The tape library is SCSI or 349x, but not ACSLS
    Library clients which are also at level 6.2.0 will not
    cause the library manager to crash.
    The last message logged to the library manager's activity
    log might be this:
    ANR8438I CHECKOUT LIBVOLUME for volume 123456L4 in library
    LIBRARY completed successfully.
    Tivoli Storage Manager Versions Affected:
    6.2.0 library managers on all platforms
    Customer/L2 diagnostics:
    The call stack from the crash will resemble this:
    ScsiCheckoutVolume(??) at 0x1009dbd3c
    MmsLtsCheckoutVolume@AF81_46(??, ??) at 0x1002731c4
    MmsCheckoutLibVol(??, ??, ??, ??, ??, ??, ??, ??) at
    0x1004cee04
    pvrCheckoutSharedLibVol(??, ??, ??, ??, ??, ??, ??, ??) at
    0x10025c720
    DoCheckoutVolume(??, ??) at 0x100281dac
    SmLibraryServerSession(??) at 0x10027dcc0
    DoLibraryServer(??, ??) at 0x1002a1238
    smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x10029ac0c
    psSessionThread(??) at 0x100098b04
    StartThread(??) at 0x100009d64
    Initial Impact:
    High
    Additional Keywords:
    TSM LM LC 620 zz62 MSGANR8438I scsi 3584 DRM
    

Local fix

  • Do not issue the MOVE DRMEDIA command with the REMOVE=YES
    option. Using CHECKOUT LIBV and MOVE DRMEDIA with REMOVE=NO
    might provide equivalent function until a fix is available.
    -
    Upgrade library clients to 6.2.0; the problem does not
    occur with 6.2.0 or higher library clients.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All 6.2.0 Tivoli Storage Manager servers     *
    *                 acting as library managers with lower level  *
    *                 library clients using MOVE DRMEDIA command.  *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.2.1. Note that this is subject to *
    *                                                              *
    *                 change at the discretion of IBM.             *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, Sun Solaris, Linux, HP-UX, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC68131

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-04-22

  • Closed date

    2010-05-10

  • Last modified date

    2010-05-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

62A

Reference #:

IC68131

Modified date:

2010-05-10

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