IC68063: THE DB2ADMIN PASSWORD IS NOT BEING ACCEPTED DURING A REPORTING AND MONITORING UPGRADE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • On a Windows 64 bit upgrade, when the user is asked to enter the
    db2admin password, user gets the following error message:
    TSM was unable to validate your credentials. Please verify your
    username and password.
    Tips:
     - Check if the username already exists in your localhost user
    group
     - If the username already exists make sure that the password is
    correct
    No matter what password the user enters in for the db2admin
    user, user cannot get past this panel. Resetting the password
    does not help here.
    
    Initial Impact: Low
    Tivoli Storage Manager Monitoring and Reporting Versions
    Affected: 6.2
    Additional Keywords:
    zz61rm db2admin password upgrade
    

Local fix

  •   Remove the db2admin user
        - Open up a command prompt
        - net user db2admin /DELETE
        - continue with the install
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager Reporting users   *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.2.2. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Windows 64bit systems.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC68063

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-04-20

  • Closed date

    2010-05-27

  • Last modified date

    2010-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61H PSN

       UP

  • R62A PSY

       UP

  • R62L PSY

       UP

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61W

Reference #:

IC68063

Modified date:

2010-06-29

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