IC68005: TSM SERVER BACKUP DB FAILS WHEN COMPARING GUID - ANR2987W

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • TSM server backup db fails due to a string comparison function
    not being able to correctly match the server and client GUID.
    
    The following errors can be seen in the activity log:
    
    ANR2987W Session ended because of machine GUID or local host IP
     address mismatch.
    ANR0430W Session XXXX for node $$_TSMDBMGR_$$ (DB2/NT64) refused
     - node name is locked.
    ANR0403I Session XXXX ended for node $$_TSMDBMGR_$$ (DB2/NT64).
    ANR2968E Database backup terminated. DB2 sqlcode: -2033.
     DB2 sqlerrmc: 61.
    ANR0985I Process XX for DATABASE BACKUP running in the
     BACKGROUND completed with completion state FAILURE at xx:xx:xx
    
    These error messages can also be seen if the TSM Server database
    manager was incorrectly configured for backup before running the
    backup db command. So care must be taken to make sure that all
    the steps were taken in the following:
    http://publib.boulder.ibm.com/infocenter/tsminfo/v6r2/topic/com.
    ibm.itsm.srv.install.doc/t_srv_prep_dbmgr.html
    
    Initial Impact: Medium
    
    TSM Versions Affected: 6.2 Windows Server
    
    Additional Keywords: zz62
    

Local fix

  • Add the following option to the dsmserv.opt and restart the TSM
    Server:
    DBMTRUSTEDGUIDIGNORE YES
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level  6.1.4.0 and 6.2.2.0. Note that     *
    *                 this is                                      *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC68005

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-04-19

  • Closed date

    2010-04-26

  • Last modified date

    2010-07-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

62W

Reference #:

IC68005

Modified date:

2010-07-28

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