IC67980: TIVOLI STORAGE MANAGER SERVER MAY TAKE A LONG TIME TO INITIALIZE IF SCRATCH VIRTUAL VOLUMES NEED TO BE DELETED.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A Tivoli Storage Manager server may appear to hang on startup.
    The server startup console messages will show the server is
    deleting scratch volumes belonging to a storage pool defined
    with a device class type of SERVER, also known as virtual
    volumes. The server fails to complete its initalization.
    For example :
    
    Tivoli Storage Manager for Windows
    Version 6, Release 1, Level 3.1
    Licensed Materials - Property of IBM
    (C) Copyright IBM Corporation 1990, 2009.
    All rights reserved.
    U.S. Government Users Restricted Rights - Use, duplication or
    disclosure restricted by GSA ADP Schedule Contract with IBM
    Corporation.
    ANR4726I The ICC support module has been loaded.
    ANR0990I Server restart-recovery in progress.
    ANR1380I The buffer pool monitor switch is enabled.
    ANR1635I The server machine GUID, xxx has initialized.
    ANR2100I Activity log process has started.
    ANR4726I The NAS-NDMP support module has been loaded.
    ANR1305I Disk volume <volname> varied online.
    ANR2803I License manager started.
    ANR8200I TCP/IP Version 4 driver ready for connection with
     clients on port xxxx..
    ANR2828I Server is licensed to support Tivoli Storage Manager
     Basic Edition.
    ANR2828I Server is licensed to support Tivoli Storage Manager
     Extended Edition.
    ANR8260I Named Pipes driver ready for connection with clients.
    ANR1413W Volume OTHERTSM_SERVER1.BFS.111111111 access mode is
     "read-only".
    ANR8213W Session open with aa.bb.cc.dd timed out.
    ANR1341I Scratch volume OTHERTSM_SERVER1.BFS.111111111 has been
     deleted from storage pool VIRTUAL_POOL.
    ANR1413W Volume OTHERTSM_SERVER1.BFS.222222222 access mode is
    "read-only".
    ANR8213W Session open with aa.bb.cc.dd timed out.
    ANR1341I Scratch volume OTHERTSM_SERVER1.BFS.222222222 has been
     deleted from storage pool IWW_TARGET_POOL.
    ...
    ANR9999D_3034870971 smExecuteSession(smexec.c:1970) Thread<nn>:
     Server failed to initialize - Time Out.
    ANR9999D Thread<34> issued message 9999 from:
    ANR9999D Thread<34>  1067ED1A Unknown
    ANR9999D Thread<34>  10678BF6 Unknown
    ANR9999D Thread<34>  1056F16E Unknown
    ANR9999D Thread<34>  107350A6 Unknown
    ANR9999D Thread<34>  10007099 Unknown
    ANR9999D Thread<34>  78543433 endthreadex()+44
    ANR9999D Thread<34>  785434C7 endthreadex()+d8
    ANR9999D Thread<34>  77E6482F GetModuleHandleA()+df
    
    Customer/L2 Diagnostics:
    The server initialization is trying to delete scratch volumes,
    and waiting for a lock to update the volume history information.
    At the same time, there is a thread in charge of writing out the
    volume history information to the volume history file that is
    holding the lock.
    A server trace (SESSION DBSTMT) will show a trace accessing the
    volume history file. For example :
    
    <timestamp> [nn][tbcli.c][4635][RdbFetchAndGetNextResponse]:
    Performing fetch for icvolhst.c(3510) :
    'SELECT DATETIME,VOLTYPE,SERIES,OPERATION,STREAM,SEQNUM,UNIQUE,
    DB2OBJID,VOLNAME,DEVCLASS,COMMAND,VOLLOC,ORMDATETIME,ORMSTATE,
    HOMEPOS,DB2HL,DB2LL,TOTALDATABYTES,TOTALLOGBYTES,LOGBLOCKNUM
    FROM "TSMDB1"."SEQ_VOLUME_HISTORY"  ORDER BY DATETIME, VOLTYPE,
    SERIES, OPERATION, STREAM, SEQNUM, UNIQUE, DB2OBJID FOR READ
    ONLY OPTIMIZE FOR 10 ROWS WITH UR --nn'
    
    TSM Versions Affected:
    TSM Servers V5.4, V5.5, V6.1 and V6.2 on all platforms.
    
    Additional Keywords:
    zz61 zz62 IC62259 vv virtvol virtualvol
    

Local fix

  • 1. Comment out VOLUMEHISTORY option in dsmserv.opt file
    2. Start TSM server and let scratch virtual volumes get deleted
    3. Stop TSM server and uncomment the VOLUMEHISTORY option
    4. Restart TSM server with original options
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply the fixing level when available. This  *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.1.5 and 6.2.2. Note that this    *
    *                 is subject to change at the discretion of    *
    *                 IBM.                                         *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC67980

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-04-16

  • Closed date

    2010-05-13

  • Last modified date

    2010-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61W

Reference #:

IC67980

Modified date:

2010-05-13

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