IC67814: TIVOLI STORAGE MANAGER 6.2 LINUX CLIENT MAY CRASH DURING INITIALIZATION

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Attempts to start the TSM 6.2 client on Linux platforms may fail
    with a segmentation violation:
    
       # dsmc
       Segmentation fault
    
    No corresponding errors are written to the dsmerror.log file and
    no core dump is generated.  A trace (truss, strace) shows that
    the segmentation violation occurs when reading the /etc/issue
    file:
    
       open("/etc/issue", O_RDONLY|O_LARGEFILE) = 3
       fstat64(3, {st_mode=S_IFREG|0644, st_size=186, ...}) = 0
       mmap2(NULL, 4096, PROT_READ|PROT_WRITE,
       MAP_PRIVATE|MAP_ANONYMOUS,
       -1, 0) = 0xfffffffff7f44000
       read(3, "Welcome to SUSE Linux Enterprise"..., 4096) = 186
       --- SIGSEGV (Segmentation fault) @ 0 (0) ---
       +++ killed by SIGSEGV +++
    
    This problem may affect all TSM B/A and Admin client operations
    (dsmc, dsmadmc, dsmcad, etc.).
    
    Platforms affected:
    TSM 6.2 client on Linux
    
    Additional Keywords:
    abend terminate
    

Local fix

  • The file /etc/issue is a text file which contains a message or
    system identification to be printed before the login prompt.  If
    possible, renaming or removing the contents of the /etc/issue
    file will circumvent this problem.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Backup-archive client version 6.2 running    *
    *                 on Linux                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.2.2. Note that this is subject    *
    *                 to change at the discretion of IBM.          *
    ****************************************************************
    *
    

Problem conclusion

  • The problem has been fixed so that the crash no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC67814

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    62L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-04-12

  • Closed date

    2010-05-28

  • Last modified date

    2010-06-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSMC     DSMJ     DSMAGENT
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R62L PSY

       UP



Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Tivoli Storage Manager

Software version:

62L

Reference #:

IC67814

Modified date:

2010-06-18

Translate my page

Machine Translation

Content navigation