IC67625: ANR9999D_4012643988 BVRELEASE, MESSAGES APPEAR EVERY FEW SECONDS IN THE ACTIVITY LOG.

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APAR status

  • Closed as program error.

Error description

  • After upgrading the Tivoli Storage Manager, to version 6.1.3.2
    when writing to a disk storage pool with cache enabled that
    is 100% full, ANR9999D messages can appear every few seconds.
    These messages do not cause the TSM Server to crash, but can
    cause client backups to fail.
    The following is an example of ANR9999D messages that appear in
    the activity log:
    .
      txnId in DSKV0000001622:1227 is 0:1267774 when it should
      be 0:1273252. (SESSION: 1510)
    ANR9999D Thread<2065> issued message 9999 from:
      (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000c0b242
      OutDiagToCons+0x0x142  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000c0dd24
      outDiagfExt+0x0x194  (SESSION: 1510)
    ANR9999D Thread<2065>  0x000000000077cde6
      bvRelease+0x0x1f6  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000b6a34c
      ReleaseSpace+0x0x3c  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000b6c54b
      ReserveSpace+0x0x2cb  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000b6d578
      DsReserveSpace+0x0x488  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000b766f1
      +0x0x471 (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000623329
      DfAllocSpace+0x0x3d9  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000624561
      +0x0x2f1 (SESSION: 1510)
    ANR9999D Thread<2065>  0x00000000005ee7a9
      +0x0xcd9 (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000a09ea5
      CreateBitfile+0x0x5f5  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000a0b92a
      DoBackInsNormEnhanced+0x0x34a  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000a269f2
      SmNodeSession+0x0xadf2  (SESSION: 1510)
    ANR9999D Thread<2065>  0x00000000009ea4df
      HandleNodeSession+0x0x183f  (SESSION: 1510)
    ANR9999D Thread<2065>  0x00000000009eeb70
      smExecuteSession+0x0x1e00  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000c87d0f
      psSessionThread+0x0x30f  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000000000c7c414
      StartThread+0x0x84  (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000003e12406617 *UNKNOWN*
      (SESSION: 1510)
    ANR9999D Thread<2065>  0x0000003e118d3c2d *UNKNOWN*
      (SESSION: 1510)
    .
    Initial Impact:
    High
    .
    Tivoli Storage Manager Versions Affected:
    All Servers at version 6.1.3.2.
    .
    Additional Keywords:
    TSM zz61 cache cashing cached disk storage
    

Local fix

  • Disable cache for the disk storage pool(s) to have cache=no.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.4.0. Note that this is          *
    *                 subject to change at the discretion of       *
    *                 IBM.                                         *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC67625

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-04-05

  • Closed date

    2010-04-08

  • Last modified date

    2010-04-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61L

Reference #:

IC67625

Modified date:

2010-04-08

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