IC67570: ANS1259E THE IMAGE SNAPSHOT OPERATION FAILED.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • dsmc backup image can fail when using -imagetype=snapshot, with
    -snapshotcachesize option set to a value from 1 to 99.
    
    
    The following error is reported in the dsmerror.log:
    ANS1259E The image snapshot operation failed.
    Diagnostic text: tsmTerminateSnapshot.
    
    L2 diagnostic:
    A service trace will show the following:
    
    DSnapshotProvider::startSnapshot(): snap cmd:
    </usr/sbin/lvcreate
    -L 0K -n tsmsnapshot_date_X_XX_XXXX_time_X.XX.XX -s
    /dev/vg_name/filesystem_lv_name
    1>/dev/null>
                    B/A Txn Consumer thread
    msgNum = 5250 changed the Global RC.
    Old values: rc = 0, rcMacroMax = 0, rcMax = 0.
    New values: rc = 12, rcMacroMax = 12, rcMax = 12.
    DSnapshotProvider::startSnapshot(): Exiting, rc=5
    imgMapSnapshotRc(): snapRc = 5, mapping to = 4199
    StartSnapshot(): Error from tsmStartSnapshot() rc = 4199
    PrepareSend(): Error from StartSnapshot() 4199. Terminating
    image
    piImgSend(): prepareSend() failed. rc = 4199
    
    
    
    Versions Affected: TSM Client 6.1 and 6.2 for Linux on
    RedHat or Suse
    Initial Impact: medium
    Additional Keywords: snapshot cachesize lv cache zz61 zz62
    

Local fix

  • Set -snapshotcachesize option to 100.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: TSM backup-archive client versions 5.5, 6.1  *
    *                 and 6.2 on all Linux platforms               *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 5.5.3, 6.1.4 and 6.2.2. Note that  *
    *                 this is subject to change at the discretion  *
    *                 of IBM.                                      *
    ****************************************************************
    The backup image command incorrectly calculates the size of
    the snapshot if the snapshotcachesize option is set to a value
    from 1 to 99.
    

Problem conclusion

  • The problem has been fixed so that it no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC67570

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    61L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-03-31

  • Closed date

    2010-04-19

  • Last modified date

    2010-04-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSMC
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R55L PSY

       UP

  • R55P PSY

       UP

  • R55Z PSY

       UP

  • R61L PSY

       UP

  • R61P PSY

       UP

  • R61Z PSY

       UP

  • R62L PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61L

Reference #:

IC67570

Modified date:

2010-04-19

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