IC67559: V6.2 TSM WINDOWS CLIENT BACKUP OF HYPER-V VOLUMES IN A CLUSTER SHARED VOLUME (CSV) CONFIGURATION FAILS WITH ERROR MESSAGES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The 6.2 TSM Win x64 client successfully backs up Hyper-V volumes
    if they are on a dedicated Hyper-V machine, or part of
    Microsoft Failover Clustering.
    
    If the Hyper-V is configured with Cluster Shared Volumes (CSV),
    the backups fail (as documented in the 6.2 README), with some
    or all of the following error messages (depending on whether the
    backup was initiated from the command line or GUI):
    ANS5258E, ANS5269E, ANS5271E, and ANS13227W. Return code is 12.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Backup-archive client version 6.2 on         *
    *                 Microsoft Windows using Hyper-V configured   *
    *                 with Cluster Shared Volumes                  *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.2.1. Note that this is subject    *
    *                 to change at the discretion of IBM.          *
    ****************************************************************
    *
    

Problem conclusion

  • The problem has been fixed so it no longer occurs.
    

Temporary fix

  • A fix for this problem is currently targeted for interim fix
    level 6.2.0.1. Until the interim fix is actually available,
    this information is subject to change at the discretion of IBM.
    

Comments

APAR Information

  • APAR number

    IC67559

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    62W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-03-30

  • Closed date

    2010-04-06

  • Last modified date

    2010-04-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

62W

Reference #:

IC67559

Modified date:

2010-04-06

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