IC67559: V6.2 TSM WINDOWS CLIENT BACKUP OF HYPER-V VOLUMES IN A CLUSTER SHARED VOLUME (CSV) CONFIGURATION FAILS WITH ERROR MESSAGES

IBM Tivoli Storage Manager (TSM) Client 6.2.0 Downloads
IBM Tivoli Storage Manager (TSM) client 6.2.0.x interim fix downloads
IBM Tivoli Storage Manager (TSM) client 6.2.1.x interim fix downloads
TSM Client 6.2.1 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• The 6.2 TSM Win x64 client successfully backs up Hyper-V volumes
  if they are on a dedicated Hyper-V machine, or part of
  Microsoft Failover Clustering.
  
  If the Hyper-V is configured with Cluster Shared Volumes (CSV),
  the backups fail (as documented in the 6.2 README), with some
  or all of the following error messages (depending on whether the
  backup was initiated from the command line or GUI):
  ANS5258E, ANS5269E, ANS5271E, and ANS13227W. Return code is 12.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Backup-archive client version 6.2 on         *
  *                 Microsoft Windows using Hyper-V configured   *
  *                 with Cluster Shared Volumes                  *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.2.1. Note that this is subject    *
  *                 to change at the discretion of IBM.          *
  ****************************************************************
  *
  

Problem conclusion

• The problem has been fixed so it no longer occurs.
  

Temporary fix

• A fix for this problem is currently targeted for interim fix
  level 6.2.0.1. Until the interim fix is actually available,
  this information is subject to change at the discretion of IBM.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R62W PSY

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