IC67503: 0 BYTE FILE RESTORED ON CLIENT AFTER A 5.X TO 6.X SERVER UPGRADE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • After an upgrade of the Tivoli Storage Manager Server from
    version 5.x to version 6.x, an attempt to restore a file backed
    up to the server results in zero bytes being restored.  Products
    using the API such as HSM and TDP would fail with an error
    stating that no data is available.
    
    This happens if the upgrade failed or was canceled, but went far
    enough before the failure to permit the server to start.
    
    To determine whether the upgrade failed, refer to the output
    of the DSMSERV INSERTDB command.  If the upgrade wizard
    was used to perform the upgrade, the output will be stored in
    the InsertDB.out file stored in the server's instance directory.
    
    Alternatively, check for the existence of the database table
    named: "staged_object_ids".  This can be done from the DB2
    Command with the following commands:
      db2cmd (this will open a new command window)
      set DB2INSTANCE=server1
      db2start
      db2 connect to TSMDB1
      db2 set schema TSMDB1
      db2 select tabname from syscat.tables where
         tabname='STAGED_OBJECT_IDS'
    
    The insertdb portion of the upgrade was not completed
    successfully if the result of the select query is:
    TABNAME
    ------------------------------------------------------------
    STAGED_OBJECT_IDS
              1 record(s) selected
    
    
    Versions Affected: Server 6.1 and 6.2
    Initial Impact: high
    Additional Keywords: zz61 dcf 1425796
    

Local fix

  • Redo the upgrade process from 5.x to 6.x.
    Consult Technote 1425796 for more information.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users      *
    *                 upgrading from V5.                           *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.1.3.4, 6.1.4, 6.2.1.1, and       *
    *                 6.2.2.  Note that this is subject to         *
    *                 change at the discretion of IBM.             *
    ****************************************************************
    *
    

Problem conclusion

  • The server will be modified to detect if an upgrade from V5
    did not complete.  If a partial upgrade is detected, the server
    
    will issue message ANR1539S and then shut itself down.
    
    ANR1539S A previous database upgrade did not succeed.  The
    server cannot start.
    
    Explanation:
    A DSMSERV INSERTDB command used to upgrade from Tivoli Storage
    Manager V5 failed or was cancelled. The result is a database
    that does not contain all of the data from the original
    database.  The server cannot be run with an incomplete
    database.
    
    System Action:
    The server will not start.
    
    User Response:
    Rerun the DSMSERV INSERTDB command.
    
    
    Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC67503

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-03-29

  • Closed date

    2010-04-09

  • Last modified date

    2011-07-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61W

Reference #:

IC67503

Modified date:

2011-07-14

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