IC66887: WEBSPHERE MQ FILE TRANSFER EDITION AGENT ENDS ABNORMALLY DURING A FAILED MQGET CALL.

WebSphere MQ File Transfer Edition Fix Pack 7.0.2.1

APAR status

• Closed as program error.

Error description

• A WebSphere MQ File Transfer Edition (WMQFTE) agent ends
  abnormally (terminates unexpectedly) after an MQGET call.  The
  MQGET returns with a 2033 (MQRC_NO_MSG_AVAILABLE) reason code,
  which means that no messages are available.  An FFDC gets
  generated with the following cause:
  
  Cause:  com.ibm.wmqfte.wmqiface.WMQApiFailureException:  cc=2
  rc=2033 op=_get - MQGET
  com.ibm.wmqfte.wmqiface.WMQApiFailureException:  cc=2 rc=2033
  op=_get - MQGET
  
  The agent's output0.log shows the following entries.
  
    [02/03/2010 18:15:58:686 ACT] 0000001d FFDCImpl E BFGUT0002E:
    An internal error has occurred.  Product failure data was
    captured in file "FFDC.FTE.20100302181558686.63657.log".
  
    [02/03/2010 18:15:58:686 ACT] 0000001d ReplyProcesso E
    BFGTR0017E:  An internal error has occurred.  The exception
    is:  cc=2 rc=2033 op=_get - MQGET
  
    [02/03/2010 18:16:05:983 ACT] 00000001 AgentRuntime E
    BFGAG0061E:  The agent ended abnormally
  
  The WebSphere MQ server records an AMQ9208 (error on receive)
  with a TCP/IP error code 10054.  The 10054 means that the
  connection was reset by peer; a network communication error.
  This leads to the abnormal termination of the SVRCONN channel
  ( AMQ9999 ).  In this particular case the AMQ9208 is caused by
  the abnormal termination of the client application; the WMQFTE
  agent.
  

Local fix

Problem summary

• The FFDC is generated when an agent recieves an acknowledgement
  for a transfer that no longer exists or is unknown to this
  agent.
  
  USERS AFFETCTED:
  All
  
  PLATFORMS AFFECTED:
  All supported
  

Problem conclusion

• An agent is able to recover from this situation therefore this
  FFDC is no longer reported
  

Temporary fix

• N/A - Issue is fixed in Fixpack 7.0.2.1 for WebSphere MQ File
  Transfer Edition
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WMQ FILE TRANSF

• Fixed component ID

  5724R1000

Applicable component levels

• R702 PSY

     UP

• R700 PSN

     UP

• R701 PSN

     UP