IC66853: ANR8351E 002: MOUNT REQUEST FOR VOLUME VOLUME1 HAS TIMED OUT

APAR status

• Closed as program error.

Error description

• During Tivoli Storage Manager Server v6.1 restore db process,
  the same database backup tape will  be opened and closed
  multiple times to extract different DB2 information.  During
  tape close,  the Tivoli Storage Manager server dismount the tape
  immediately without  awaiting certain time defined by device
  class  "mountretention". This behavior make it  impossible to
  restore the database using a manual library.
  
  L2/Customer diagnostics:
  
  Content of devconfig.out:
  
  DEFINE DEVCLASS LTOTAPE DEVTYPE=LTO FORMAT=DRIVE
  MOUNTLIMIT=DRIVES MOUNTWAIT=10 MOUNTRETENTION=60 PREFIX=ADSM
  LIBRARY=LTOLIB WORM=NO DRIVEENCRYPTION=NO
  DEFINE LIBRARY LTOLIB LIBTYPE=MANUAL
  DEFINE DRIVE LTOLIB TAPE1
  DEFINE PATH TSMDR TAPE1 SRCTYPE=SERVER DESTTYPE=DRIVE
  LIBRARY=LTOLIB DEVICE=/dev/rmt0
  
  -Running the following command to restore database:
  
  $/opt/tivoli/tsm/server/bin/dsmserv -i /home/tsminst1 restore db
  todate=mm/dd/yyyy  source=dbb source=dbb
  
  ...
  
  -The process mounted the tape first time:
  
  ANR4634I Starting point-in-time database restore to date
  02/12/10 06:12:40.
  ...
  ANR4620I Database backup series 1964 operation 0 device class
  LTOTAPE.
  ANR8326I 001: Mount LTO volume Volume1 R/O in drive TAPE1
  (/dev/rmt0) of library LTOLIB within 10 minutes.
  ANR8335I 001: Verifying label of LTO volume Volume1 in drive
  TAPE1 (/dev/rmt0).
  ANR8328I 001: LTO volume Volume1 mounted in drive TAPE1
  (/dev/rmt0).
  ANR1363I Input volume Volume1 opened (sequence number 1).
  ...
  
  -The tape Volum1 was dismounted immediately after the close
  without waiting  for 60mins which defined by devclass
  "MOUNTRETENTION=60":
  ANR1364I Input volume Volume1 closed.
  ANR8468I LTO volume Volume1 dismounted from drive TAPE1
  (/dev/rmt0) in library LTOLIB.
  
  - Because this is a manual library, the tape will be failed to
  be mounted again after the dismount:
  
  ANR8326I 002: Mount LTO volume Volum1 R/O in drive TAPE1
  (/dev/rmt0) of library LTOLIB within 10 minutes.
  ANR8326I 002: Mount LTO volume Volum1 R/O in drive TAPE1
  (/dev/rmt0) of libraryLTOLIB within 5 minutes.
  ANR8351E 002: Mount request for volume Volume1 has timed out.
  ANR1402W Mount request denied for volume Volume1 - volume
  unavailable.
  ANR4578E Database backup/restore terminated - required volume
  was not mounted.
  
  
  Platform/Version affected:
  Tivoli Storage Manager Server V61 on All supported platforms.
  
  Initial impact:
  Medium
  
  Additional KeyWords
  zz61 ANR1402W ANR4578E ANR8351E  MOUNTRETENTION manual restore
  db
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users      *
  *                 using manual tape library.                   *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level  6.1.4.0 and 6.2.2.0. Note that     *
  *                 this is                                      *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP