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IC66807: CAN'T START TDS [Tivoli Directory Server] SERVICE VIA WINDOWS SERVICES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem: Customer starts db2 instance fine but getting error
    when trying to start TDS (Tivoli directory Server) thorugh
    Windows services. Error occurs when TDS attempts to connect to
    db2.
    
    The following errors appear in TDS log:
    
    .......GLPSRV200I Initializing primary database and its
    connections.
    
    ...... GLPRDB001E Error code -1 from function:"
    SQLConnect " testinst .
    
    .......GLPRDB004E The directory server is unable to
    connect to the database.
    
    .......GLPSRV064E Failed to initialize be_config.
    
    
    In the db2diag.log, the following entries can be seen:
    
    2009-10-22-20.15.11.171000+330 E3373F381          LEVEL: Error
    (OS)
    PID     : 3692                 TID  : 3020        PROC :
    ibmslapd.exe
    INSTANCE: TESTINST             NODE : 000
    EDUID   : 3020
    FUNCTION: DB2 UDB, oper system services,
    sqloGetCurrentSessionId, probe:10
    MESSAGE : ZRC=0x83000005=-2097151995
    CALLED  : OS, -, OpenProcessToken
    OSERR   : 5 "Access is denied."
    
    2009-10-22-20.15.11.171000+330 E3756F381          LEVEL: Error
    (OS)
    PID     : 3692                 TID  : 3020        PROC :
    ibmslapd.exe
    INSTANCE: TESTINST             NODE : 000
    EDUID   : 3020
    FUNCTION: DB2 UDB, oper system services,
    sqloGetCurrentSessionId, probe:10
    MESSAGE : ZRC=0x83000005=-2097151995
    CALLED  : OS, -, OpenProcessToken
    OSERR   : 5 "Access is denied."
    
    
    
    
    This works fine on Windows 2003 and is only failing on Windows
    2008( or Vista ) or above.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ALL                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CAN'T START TDS [Tivoli Directory Server] SERVICE VIA        *
    * WINDOWS                                                      *
    * SERVICES                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to 9.7fp2                                            *
    ****************************************************************
    

Problem conclusion

  • 9.7fp2 has fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC66807

  • Reported component name

    DB2 FOR LUW

  • Reported component ID

    DB2FORLUW

  • Reported release

    970

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-03-02

  • Closed date

    2010-06-24

  • Last modified date

    2010-06-24

  • APAR is sysrouted FROM one or more of the following:

    JR35645

  • APAR is sysrouted TO one or more of the following:

    IC66835

Fix information

  • Fixed component name

    DB2 FOR LUW

  • Fixed component ID

    DB2FORLUW

Applicable component levels

  • R970 PSY

       UP



Document information

More support for: DB2 for Linux, UNIX and Windows

Software version: 9.7

Reference #: IC66807

Modified date: 24 June 2010