IC66661: TOTAL IO BY ARRAY BATCH REPORT CREATES BLANK .PDF REPORTS WITH TIME LIMITS SET TO PREVIOUS 24 HOURS.

4.2.1 Interim Fix 1 (November 2011) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• DETAIL OF PROBLEM:
  A defect in the batch reporting code exists where the time limit
  is not taken into consideration in one of the queries that is
  run to gather the performance data specified by the user in the
  TPC GUI.  The result is a blank .pdf report being created.  This
  same report can be created ad-hoc in the TPC GUI.
  The following messages will be noted in the batch report job
  log:
  STA2000I: Starting Batch Report <user>.Total IO BY ARRAY
  10:48:48 STA2001I: Writing report to file:
                          <user>.Total IO BY ARRAY.0014.pdf
  10:48:48 AGT0150I: Deleting temporary files
  10:48:48 STA2012I: No charts were printed
  10:48:48 STA2007I: Report completed with warning(s)
  RECREATE STEPS:
  Create a batch report for total IO by array against a storage
  subsystem specifying a time limit fo the last 24 hours.
  ________________________________________________________________
  DB2 Version used for Server:    N/A
  The defect is against component:   5608TC300
  Server/Manager build/release (TPC):   3.3.2.113
  Agent build/release (TPC):    3.3.2.113
  Server/Manager (OS):     N/A
  Agent (OS):       N/A
  ________________________________________________________________
  Problem as described by customer:  Blank batch report for total
  IO by array
  Initial customer impact (low/med/high):  med
  

Local fix

• None known
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All TPC 3.3.2 and 4.1.x users that try to    *
  *                 run history batch reports using a filter     *
  *                 for a specific value/metric.                 *
  ****************************************************************
  * PROBLEM DESCRIPTION: Historical performance batch reports    *
  *                      show inconsistend data in html/pdf      *
  *                      chart or csv exports with the existing  *
  *                      performance reports in TPC.  This       *
  *                      occured when using a filter.            *
  *                                                              *
  *                      The same number of entities should be   *
  *                      displayed in historical performance     *
  *                      reports in the TPC GUI, and in          *
  *                      historical batch reports.               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  -
  

Problem conclusion

• A fix has been made to the filtering to correct the
  discrepancy.  The fix for this APAR is targeted for the
  following maintenance packages:
  
      | fix pack | 4.1.1-TIV-TPC-FP0004 - target July 2010
      | fix pack | 3.3.2-TIV-TPC-FP0009 - target June 2010
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC FOR DATA

• Fixed component ID

  5608TC300

Applicable component levels

• R41A PSY

     UP

• R41L PSY

     UP

• R41W PSY

     UP