IC66660: TIVOLI STORAGE MANAGER 6.1 SERVER CRASH IN DBIENDTXN C0000005 (ACCESS_VIOLATION)

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The TSM 6.1 server can crash while trying to discard a
    transaction descriptor that has already been freed.
    
    Versions Affected:
    All Tivoli Storage Manager 6.1 Server versions
    Customer/L2 Diagnostics:
    The following ANR9999D message may be seen in the activity log
    before the crash:
    ANR9999D_3095886799 DbiEvalSQLOutcomeX(dbieval.c:480)
                              Thread<86>: Invalid handle used from
    dbitxn.c(568).
                              (SESSION: 1734)
    The following exception code will be logged to the dsmsvc.err:
    C0000005 (ACCESS_VIOLATION) at 00000000802BFC3E
    The following is the stack text from a dump file analysis:
    STACK_TEXT:
    adsmdll!dbiEndTxn+0x4e
    adsmdll!tmDiscardTxn+0x99
    adsmdll!pkExitThread+0x1af
    adsmdll!startThread+0xd9
    msvcr90!_callthreadstartex+0x17
    msvcr90!_threadstartex+0x84
    kernel32!BaseThreadStart+0x3a
    
    Another example of a crash dump call stack from a TSM server
    V6.1.3.1 running on Windows 2003 64 bit follows :
    
    kernel32!RaiseException+0x73
    adsmdll!pkLogicAbort+0x5d
    adsmdll!TmDescriptorIsLegal+0x248
    adsmdll!tmPrtTid+0x33
    adsmdll!BvCheckParticipation+0xc2
    adsmdll!bvAlloc+0x15a
    adsmdll!DsWriteSeg+0x4d4
    adsmdll!AuxAsSink+0x1f6
    adsmdll!SsAuxSinkThread+0x181
    adsmdll!startThread+0xa8
    msvcr90!_callthreadstartex+0x17
    msvcr90!_threadstartex+0x84
    kernel32!BaseThreadStart+0x3a
    
    Initial Impact: High
    Additional Keywords:
    zz61 crash dsmsvc  dsmserv txn descriptor dmp
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Apply fixing level when available. This
    problem is currently projected to be fixed
    in levels 6.1.3.4, 6.1.4.0, 6.2.1.1 and
    6.2.2.0. Note that this is subject to change
    at the discretion of IBM.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IC66660

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-02-24

  • Closed date

    2010-03-30

  • Last modified date

    2010-03-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61W

Reference #:

IC66660

Modified date:

2010-03-30

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