IC66415: DP DOMINO DOCUMENTATION IS MISSING X86_64 WEB CLIENT RESTRICTION

APAR status

• Closed as documentation error.

Error description

• On x64 systems, the customer must use the x64 b/a client. If a
  32-bit Lotus instance is used, then the x86_64 DP Domino package
  should be used. This b/a client does not communicate with the
  32-bit pidom.dll plugin, nor does the 64-bit pidom.dll plugin
  communicate with the Lotus Domino instance. Due to this
  restriction, x86_64 DP Domino installations cannot use the web
  client.
  Initial Impact:
  Low
  .
  TSM Versions Affected:
  All DP Domino x86_64 installations on Windows
  .
  Additional Keywords:
  domdsmc tdpdom64 domdsm pidom pidomclient.lic
  

Local fix

Problem summary

• ****************************************************************
  USERS AFFECTED: All 32-bit Data Protection for Domino users in
  32-bit Domino server environments that run on 64-bit operating
  system instances.
  .
  PROBLEM DESCRIPTION: It is necessary for all applications that
  interact with each other to be of the same bitness. i.e. 32-bit
  applications to work with other 32-bit applications. Therefore,
  when using the 32-bit Lotus Domino Server, it is required to use
  a 32-bit Data Protection for Lotus Domino application package.
  .
  DP for Domino on Windows has two different 32-bit application
  packages depending on the bitness of your operating system. The
  x32 package is used when running on a 32-bit OS instance. The
  x86_64 package is used when running on a 64-bit OS instance.
  .
  Additionally, DP for Domino on Windows has a 3rd application
  package that provides a 64-bit DP for Domino application to run
  on 64-bit OS instances. This is the x64 package.
  .
  DP for Domino has created these 3 installation packages to
  satisfy the operating environments and manner in which the Lotus
  Domino Server application is delivered.
  .
  In order to use the Web Client GUI with DP for Domino, the TSM
  Backup-Archive Client package is also required. In contrast to
  DP for Domino, the TSM BA Client for Windows has only 2
  packages. A 32-bit application package for use on 32-bit
  operating systems and a 64-bit application packages for use on
  64-bit operating systems.
  .
  Therefore, in the scenario that a customer has a 32-bit Domino
  Server and 32-bit DP for Domino running on a 64-bit OS, the
  x86_64 DP for Domino package is required because it enables the
  32-bit DP for Domino application to run on a 64-bit operating
  system while communicating with the 32-bit Domino Server
  instance. However, in order to run the TSM BA Client on 64-bit
  Windows, the x64 (64-bit) TSM BA Client package is required.
  .
  Since it is not possible for the 64-bit TSM BA Client to
  communicate with the 32-bit DP for Domino application, it is a
  permanent restriction that the Web Client GUI can not be used in
  this operating environment.
  

Problem conclusion

• This is a permanent restriction of the
  product. The Installation and User's Guide will be udpated to
  document this restriction. Additionally, this restriction will
  be added to the following technote:
  .
  Data Protection for Lotus Domino Version 5.5.1 - 5.5.2 Known
  Problems and Limitations
  .
  http://www.ibm.com/support/docview.wss?&uid=swg21297054
  .
  Instead of using the Web Client Gui for this operating
  environment, ue the DP for Domino command line to perform
  application tasks.
  

Temporary fix

Comments

APAR Information

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• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels