IC66087: INSTALLATION TSM 6.1 REPORTING AND MONITORING FEATURE MAY FAIL IF /HOME IS NOT WRITABLE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The installation of the 6.1 Tivoli Storage Manager reporting
    and monitoring feature on AIX and Linux will attempt to create
    and write to:
       /home/db2inst1
    If the directory can not be created or written to, the install
    attempt can fail with errors in db2setup.log.   The default
    location of db2setup.log is here:
      /opt/tivoli/tsm/reporting/_uninst/plan/tmp/db2setup.log
    The following errors may be seen in db2setup.log if this
    problem occurs:
    ERROR:One or more errors occurred while committing the changes
    to the user "db2inst1".  Create or make any changes to this
    user manually.
    ERROR:An error occurred while creating the instance "db2inst1".
    The return code is "HOME_DIRECTORY_DOES_NOT_EXIST". Create the
    instance manually using the command "db2icrt".
    ERROR:An error occurred while configuring the instance
    "db2inst1".
    Configuring DB2 instances:.......Failure
    Tivoli Storage Manager Versions Affected:
      reporting and monitoring feature  6.1
    Initial Impact: Medium
    
    ADDITIONAL KEYWORDS:
    zz61 zzrm61 written write create
    

Local fix

  • Make sure /home/db2inst1 does not exist, but can be created
    before installing the 6.1 Tivoli Storage Manager reporting
    and monitoring feature.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users installing Tivoli Storage Manager      *
    *                 for Reporting and Monitoring                 *
    *                 6.1 to a read-only /home directory on        *
    *                 AIX and Linux platforms.                     *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description                   *
    ****************************************************************
    * RECOMMENDATION: This problem is currently projected to be    *
    *                 fixed in level 6.1.4. Note that this is      *
    *                 subject to change at the discretion of       *
    *                 IBM.                                         *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed in the installer.
    The installer on AIX and Linux platforms will check the
    accessibility of /home, if it is read-only then the installer
    will produce an error message and terminate.
    
    Affected platforms: AIX and  Linux
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC66087

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-02-04

  • Closed date

    2010-03-08

  • Last modified date

    2010-03-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61A

Reference #:

IC66087

Modified date:

2010-03-26

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