IC65959: RESTORE VOLUME PROCESS LOOPING WHILE RESTORING INVALID LINKS IN DEDUP STGPOOL

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The RESTORE VOLUME and/or RESTORE STGPOOL processes may loop
    when attempting to restore invalid links in a deduplicated
    storage pool.  These processes will appear to be hung and may
    not respond to the CANCEL PROCESS command.
    
    Platforms affected:
    All TSM 6.1.x Servers
    
    A trace (BF AF SS AS DEDUP DEDUP1 flags) of the RESTORE
    operation will show the process looping on the same bitfile
    object(s):
    
       16:12:47.575 [19811][bfrtrv.c][2216][bfGetRtrvOrder]:
       Requesting order for 99999999.
       16:13:28.777 [19811][bfrtrv.c][2216][bfGetRtrvOrder]:
       Requesting order for 99999999.
       16:13:54.183 [19811][bfrtrv.c][2216][bfGetRtrvOrder]:
       Requesting order for 99999999.
       16:14:19.741 [19811][bfrtrv.c][2216][bfGetRtrvOrder]:
       Requesting order for 99999999.
    
    Additional Keywords:
    deduplication anr0538i
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.4.                              *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    See ERROR DESCRIPTION.
    

Problem conclusion

  • The described problem has been resolved.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC65959

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-01-29

  • Closed date

    2010-02-22

  • Last modified date

    2010-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61L

Reference #:

IC65959

Modified date:

2010-02-22

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