APAR status
Closed as unreproducible.
Error description
Tivoli Storage manager 6.1.3 backup session may report diagnostic message ANR9999D with RC 257 when deallocating the memory segment. L2/Customer diagnostic: TSM server activity log reports below messages with callstack: ANR9999D_1432882512 BvCheckSNodeParticipation(bvtxn.c:881) Thread<399>: DSKV0000000013:22 is in the 0:918054 (wrkBuf 0:918024) txnList as participating, but the txnId in the Super Node is '0:918054'. (SESSION: 143) Callstack: --------------------- ANR9999D Thread<399> issued message 9999 from: (SESSION: 143) ANR9999D Thread<399> 0x0000000000c0aa12 OutDiagToCons+0x0x142 (SESSION: 143) ANR9999D Thread<399> 0x0000000000c0d594 outDiagfExt+0x0x194 (SESSION: 143) ANR9999D Thread<399> 0x000000000074e3cd BvCheckSNodeParticipation+0x0x28d (SESSION: 143) ANR9999D Thread<399> 0x00000000007496dc BvBitRangeSet+0x0x18c (SESSION: 143) ANR9999D Thread<399> 0x000000000077b5ea bvRangeFcn+0x0x3fa (SESSION: 143) ANR9999D Thread<399> 0x0000000000b69da2 DeallocRange+0x0x122 (SESSION: 143) ANR9999D Thread<399> 0x0000000000b6a381 DeallocOverflow+0x0x261 (SESSION: 143) ANR9999D Thread<399> 0x0000000000b6ab09 DsDeallocSeg+0x0x4b9 (SESSION: 143) ANR9999D Thread<399> 0x0000000000b750e9 ssDealloc+0x0x179 (SESSION: 143) ANR9999D Thread<399> 0x0000000000625c4d DfDeallocSegments+0x0x31d (SESSION: 143) ANR9999D Thread<399> 0x00000000006263b0 DfDeleteCached+0x0x580 (SESSION: 143) ANR9999D Thread<399> 0x00000000006279fa DfReclaimCached+0x0x40a (SESSION: 143) ANR9999D Thread<399> 0x0000000000616099 bfDeallocCacheSpace+0x0x9 (SESSION: 143) ANR9999D Thread<399> 0x0000000000a0a042 CreateBitfile+0x0xd82 (SESSION: 143) ANR9999D Thread<399> 0x0000000000a0b33a DoBackInsNormEnhanced+0x0x34a (SESSION: 143) ANR9999D Thread<399> 0x0000000000a26402 SmNodeSession+0x0xadf2 (SESSION: 143) ANR9999D Thread<399> 0x00000000009e9eef HandleNodeSession+0x0x183f (SESSION: 143) ANR9999D Thread<399> 0x00000000009ee580 smExecuteSession+0x0x1e00 (SESSION: 143) ANR9999D Thread<399> 0x0000000000c875af psSessionThread+0x0x30f (SESSION: 143) ANR9999D Thread<399> 0x0000000000c7bd2b StartThread+0x0xcb (SESSION: 143) --------------------- From the callstack, the backup session created the bitfile and attempted to deallocate the memory segment. During the deallocation of memory segment it found an overflow condition and then it attempted to check the super node participation using BvCheckSNodeParticipation function which failed and reported below message with RC 257. ANR9999D_3714899315 DfDeallocSegments(dferase.c:1487) Thread<399>: ssDealloc failed, rc=257 (SESSION: 143) This issue is a timing/comparison problem where one thread manipulates a global buffer being used by the bvtxn.c processing at that time. Platform/Version affected :Tivoli storage Manager server 6.1.3 on all platform Initial Impact: Medium Additional keyword: backup, ANR9999D ,zz61
Local fix
None, the issue has been fixed in Tivoli Storage Manager 6.1.3.1 patch.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: * **************************************************************** This problem was fixed at levels 6.1.3.1 and 6.1.4. Affected platforms: AIX, HP-UX, Sun Solaris, Linux, and Windows.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IC65805
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
61L
Status
CLOSED UR5
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-01-25
Closed date
2010-01-29
Last modified date
2010-01-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"61L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
29 January 2010