IC65602: SERVER CRASHES DURING AUTOLABEL OF LIBRARY VOLUME.

APAR status

• Closed as program error.

Error description

• The server may crash when attempting to label a volume as part
  of the autolabel function.  This can be seen during any process
  that might be accessing a scratch volume and attempting to label
  it.
  
  Tivoli Storage Manager Versions Affected: 6.1 All Platforms
  
  Customer/L2 Diagnostics (If Applicable)  The call stack will
  look similar to this.
  
  ntdll!ZwWaitForSingleObject+0xa
  kernel32!WaitForSingleObjectEx+0x9c
  dsmserv!rptGenerateDump+0xfd
  dsmserv!rptUnhandledExceptionFilter+0x59
  kernel32!UnhandledExceptionFilter+0x15f
  ntdll!RtlUserThreadStart+0x95
  ntdll!_C_specific_handler+0x8c
  ntdll!RtlpExecuteHandlerForException+0xd
  ntdll!RtlDispatchException+0x20c
  ntdll!KiUserExceptionDispatcher+0x2e
  adsmdll!GetLoadedBarcode+0x31b
  adsmdll!ScsiAutoLabelVolume+0x59
  adsmdll!MountPrivateVolume+0x63a
  adsmdll!ScsiMountVolume+0x436
  adsmdll!MmsMountVolume+0x1eb
  adsmdll!LtoOpen+0x256
  adsmdll!AgentThread+0x313
  adsmdll!startThread+0xa8
  msvcr90!_callthreadstartex+0x17
  msvcr90!_threadstartex+0x84
  
  Initial Impact: High
  Additional Keywords: TSM crash hang abort dump zz61 barcode
  label auto label
  

Local fix

• Update the library to disable auto label and manually label
  library volumes that have not been labeled.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 5.4.6.0, 5.4.7.0, 5.5.5.0,          *
  *                 6.1.4.0 and 6.2.2.0.  Note that this is      *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  Additional call stack for this problem:
  adsmdll!ScsiCheckAutoID+0x778
  adsmdll!ScsiDeleteVolume+0x328
  adsmdll!ScsiScanLib+0x46ac
  adsmdll!ScsiMountVolume+0x398
  adsmdll!MmsMountVolume+0x12b
  adsmdll!LtoOpen+0x220
  adsmdll!PvrSupportsIdleMPs+0x37e
  adsmdll!startThread+0xe2
  msvcr90!_endthreadex+0x44
  msvcr90!_endthreadex+0xd8
  kernel32!BaseThreadStart+0x34
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP