Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)
The TSM Windows client Java GUI can hang when attempting to back up, eventually displaying error message ANS2610E or ANS2610S. A subsequent attempt to back up via the command line during the GUI hang may cause a client crash with the following stack: STACK: dsmc!StrLen+0x10 dsmc!nlsCharBuffer::addToBuffer+0x17 dsmc!nlsObject_t::nlOrderInsert+0x50d dsmc!nlsObject_t::nlVmessage+0xf7 dsmc!nlMessage+0x1e dsmc!GetFileSecurityInfo+0x182 dsmc!fioScanDirEntry+0xc28 dsmc!fioGetDirEntries2+0x114 dsmc!PrivIncrFileSpace+0x395 dsmc!baIncremental+0x733 dsmc!baProcessRequest+0x7ca dsmc!baRequestHandler+0x555 dsmc!DccTxnProducer::HandleQueue+0x207 dsmc!DccTxnProducer::Run+0x37b dsmc!DccTxnProducer::DoThread+0x92 dsmc!startThread2+0x65 dsmc!startThread+0xa msvcr90!_callthreadstartex+0x1b msvcr90!_threadstartex+0x69 kernel32!BaseThreadInitThunk+0xe ntdll!__RtlUserThreadStart+0x70 ntdll!_RtlUserThreadStart+0x1b Initial impact: Medium Version affected: 18.104.22.168 or later until fixed
At this time there is insufficient information for IBM to resolve this APAR, and development is unable to reproduce this problem in the lab. Therefore this APAR is being closed RET ("RETurned for more information), with no fix. Users experiencing this problem should contact IBM technical support for assistance with identifying the cause of this problem.
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APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following: