IC65478: ANS5269E THE MICROSOFT VOLUME SHADOW COPY SERVICES WRITER 'TASK SCHEDULER WRITER' CURRENT STATE (VSS_WS_STABLE) IS NOT VALID

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During system state backup on Windows 7 or Windows 2008 R2,
    the following message appears in dsmerror.log:
    
    ANS5269E The Microsoft Volume Shadow Copy Services writer 'Task
    Scheduler Writer' current state (VSS_WS_STABLE) is not valid for
    the current operation or cannot be determined.  The last error
    reported is '00000000'.
    
    The client otherwise reports that system state backup was
    successful.
    
    Tivoli Storage Manager Versions Affected:
    Windows TSM 6.1 client
    Initial Impact:
    Medium
    Additional Keywords:
    zz61 systemstate backup
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Version 6.1.2 and 6.1.3 backup-archive       *
    *                 clients running on Windows 2008 R2 and       *
    *                 Windows 7.                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.4. Note that this is subject    *
    *                 to change at the discretion of IBM.          *
    ****************************************************************
    *
    

Problem conclusion

  • The client has been fixed so the problem no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC65478

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-01-08

  • Closed date

    2010-02-22

  • Last modified date

    2010-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R61D PSY

       UP

  • R61F PSY

       UP

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61W

Reference #:

IC65478

Modified date:

2010-02-22

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